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“Long Wait OK Pizza”

Grimaldi's Pizzeria
Certificate of Excellence
Restaurant details
Reviewed 3 weeks ago

OK Pizza, long wait... Would revisit only if less busy. Pleasant staff but had to wait over an hour for two small pizzas... Salads come out right away, but with if hungry, you'll be famished by the time you taste the pie...

Thank SayafK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grimaldi's M, Public Relations Manager at Grimaldi's Pizzeria, responded to this reviewResponded 3 weeks ago

Hello,

Thank you so much for taking the time to provide your feedback! We will take this feedback and will use it to examine our processes with our food times. We apologize that this impacted your overall experience with us. We do appreciate the honest feedback and your willingness to speak up. Thanks again and have a great day!

Kind regards,
Josef Sanchez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1 - 5 of 256 reviews

Reviewed 3 weeks ago

this pizza was sooo good! it was super fresh and super addicting. the oreo cheesecake was to dieee for! i was really sad that they did not have garlic rolls, but its okay :)

Thank Carissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Excellent pizza and service. NYC pictures thru out with Italian red and white checked table cloths. Truly one of the best pizzas I have ever eaten. Service superb. Favorite pizza in Sandestin/Destin area.

Thank tinydiny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We waited a half hour just to get our salad and over an hour to get our pizza last night. The server blamed the kitchen for being backed up, I do not believe her because typically when that happens, the manager will come over to apologize and that did not happen. She was terribly slow, had our bill wrong too. Not fun when you have starving kids, don't go here. Way too many other places nearby with much better service even during this busy spring break week.

Thank MurphymomChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grimaldi's M, Public Relations Manager at Grimaldi's Pizzeria, responded to this reviewResponded 4 weeks ago

Hello,

We appreciate you reaching out and bringing this to our attention. We pride ourselves on our service just as much as our food so hearing this concerns me greatly. On behalf of Grimaldi's, please accept our sincerest apologies regarding your recent experience. The last thing we want is for anyone to experience poor service at Grimaldi's, which is unacceptable in our eyes. I will pass on your feedback to our Operations team for their review. Thanks again and have a great day!

Kind regards,
Grimaldi's Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

This is a very nice place with great photos of old New York City. Our service was very good, but our pizza was just so-so. The others in our party seemed to enjoy their pizzas more.

Thank djelkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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