I dont like places that tack on a 15% gratuity that you can't avoid and then get such crappy service. I placed my entire order at once and it was quite blank and white.
I had to ask for my drink 3 times, how hard is it to get a bottle of water that I am paying for off the bar and bring it to my table.
Extra crispy fies at this place, means soggy and cold. WTF? I guess since they tack on a tip no mater what, they dont care about service.
The world needs to go bak to not automatically adding a gratuity and let servers earn a tip, then we might see a better level of service.
The Burger King around the corner, was a lot better food and service wise
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