Went on 4th April with 3 grandchildren. After waiting 25 minutes we got to the counter and were told the showing was full even though it was still showing as normal on the screen. Not enough staff and they appeared to be slow and not well trained. The same staff checking people in were also serving food and drinks at the same time which made things VERY slow. No indication on screens of which showings were sold out.
In all a total SHAMBLES and I will never go there again - not even if I was paid. A shocking way to treat customers. Of course Vue will not care a jot because they were full.
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