We have stayed here before twice and loved it. This time we came only for breakfast. We arrived 10 minutes before breakfast was over, and had a great waitress. We both had a delicious breakfast with a stunning view.
Hotels.com
Expedia.com
Hotels.com
I truly enjoyed spending 6 relaxing days here. The hotel isn't the best but it was amazing for certain reasons. The first reason is nestled right on the beach giving you full privacy. Second there is a natural rock pool that allows you to float all day in crystal clear water. Third no one hassled me to come and spend more money at the resort. The food was open but there was no pressure. I rented a car so I traveled around with ease and there is a food center nearby to get all the food. This trip is more for friends, couples and solo. If you want to spend more you will get more but you will get serenity and perfection in my opinion here.
Quiet, peaceful and very relaxing. Accommodations are clean and comfortable with outstanding views. Meals are served on time by respectful staff. Very affordable. Close proximity to all the wonderful things to see and do on this jewel of the carribiean
Sitting here in the lobby of "The Palms" waiting to check out. Overall it was a wonderful 3 day stay. Upon arrival, I was a little disappointed because we always stayed at big luxury resorts, and this was a little smaller and tucked away. But after the first day, I'm truly appreciative of the home feel the staff gives, like family. Everything is laid back, if you looking for a crazy, off-the-wall experience this place is definitely not for you. If you want a place for reflection, serenity, and blissful peace. Please come here. My husband and I really connected (conversation wise) something we never did at the big resorts. The beach is private, pool area clean, and quiet. I had a cruzan confusion drink and can I tell you "WOW" Breakfast- the steak and eggs are like butter, omelet fluffy please get!! It's not all-inclusive, but everything is reasonably priced, and good. Dinner-Alfredo w shrimp delicious. This resort is not "How Stella got her groove", but it's definitely where Terry McMillan wrote the book. Couples, over 30 crowd, or looking for reflection place. "The Palms" should be pick. Hope to see you when I return.
Rented a beachfront, ground floor room and views are gorgeous. Bed was comfortable, linens were soft and clean. Shower was really cool, with real rock walls. No complaints about the room or view.
No chickens running around, which was nice because you can walk barefoot around the property. Our best night was our last one, because we met the new property manager, Opa.
Our biggest complaint was the service. There are very young people working the bar. Unprofessional, giggly, paying more attention to their friends. etc. Little to no knowledge on how to make a drink. Spent 18$ for two drinks with no alcohol? Maybe he forgot? Everyone seemed mad, frustrated and generally overworked. The service here is S.L.O.W. plan on 2.5 hours for a meal service. We didn't understand the attire. The waitresses were wearing jogging pants and crocs, serving your 50$ dinner plate.
The food is absolutely outstanding. As long as you go M-F. Weekends here are out of whack and dysfunctional.
Met the new property manager when we left, Upbeat, charming and really trying to change things. Saw him training the staff on basic communication skills when we left. He had music playing by the pool, hung lights and was trying to change the problems with the place. I would recommend without kids.
Don't drink the coffee, I wouldn't exactly call it coffee in the first place. More like flavored bean water in your room and instant soupy black sewer water from the kitchen. Bring your own from home and save the heartache. Order wine or beer as it requires no skill. At least until Opa overhauls the staff and gets them training or replaces them. Hope he keeps the chef!
The Palms is an older resort. I know it was recently purchased so previous reviews probably relate to the previous owners. The room was in need of an update and the bathroom door was broken. But the location of the room and the views were incredible. As my intention was to only sleep in the room I was fine with that. The staff was mostly friendly. Some more than others. A HUGE shout out to Ramon who was friendly, helpful and always available if needed. He made up for the other staff people who were distant and indifferent to the guests. We loved the food during the day (breakfast and lunch were amazing) Dinner, not so much. I am guessing there were 2 different cooks for the different shifts. We opted to eat an early dinner pretty much every night so we could get the lunch menu and the 1st shift cook. The location of the hotel is on the windward side of the island, so we had pretty strong wind in the mornings. But it was a very quiet area and the sounds of the waves were all we heard at night. Apparently hotels in Fredricksted are also right on the beach but there is a lot of foot traffic so its not nearly as quiet as Christensted, which is where the The Palms are located.. They had entertainment every evening. Which was great because we didnt want to have to travel at night. The area is safe, but driving on the left is already difficult enough without having to drive at night. I HIGHLY recommend this hotel. Its not as luxurious as other "resorts" I have been too, but homey.
