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Reviewed July 26, 2021

We did not stay at Hotel on the Cay but had a great experience there for a day trip. Took the ferry off of the pier at $5/adult. Loved the clear shallow water, sandy white beach, picturesque view and beach BBQ. Was a last-minute decision and so glad we did.

Date of stay: July 2021
Thank stephaniesO4118FA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 28, 2021

The beach and the water are lovely. The facility and the rooms are in poor condition. The restaurants and pool were not available as advertised. The staff was angry and mean except for the maids and office. On some nights local boats land with large groups who seem out of control.

Date of stay: June 2021
Trip type: Traveled as a couple
3  Thank markbkeller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 24, 2021 via mobile

Veiw was great but it's a little run down, ferry was great and so was the beach, wish they would do a little upkeep though. My friendsband I almost got ran over by boats but that was fine, the beds were nice and everyone agreed exept for the ones that stayed on a pull out bed in the couch, apparently it was hard to pull out and not nice.

Date of stay: June 2021
Trip type: Traveled with friends
1  Thank Venture67512422032
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 11, 2021

The hotel is pretty much falling apart. There are cracks in all the buildings, the pool is closed indefinitely, the phones do not work, the door to my balcony would not open, the roof leaked when it rained, and so much more. Some days your room gets cleaned and other days it doesn't. The only good thing was the beach, except that party boats pull on to the beach for hours and blast music so loud your room shakes and you can't relax or sleep.

Room tip: The best views are facing the town across the bay, but that's where the party boats pull on to the beach and blast loud music.
Date of stay: May 2021
2  Thank Kitchenhelp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 7, 2021 via mobile

I preface this by saying I'm 70 years old and my husband soon will be, and we've been traveling to islands for 30 years. This hotel was the worst we've ever been to, I am very sorry to say, and it did NOT match the description given online. The excuses were, of course, partly covid related and a hurricane about 6 years ago. The hurricane took out the ONLY restaurant and the water sports rental. The pool was not open, the "water feature" at the entrance was dried up, cracked and an empty beer bottle was there all week. When we arrived, got settled into a room, and went to the beach bar for food at 6:00, we were told the barbecue/smoker was closed but we could take a PICTURE of the menu! You have to take the ferry across to christiansted to find food. The ferry drivers were always there, ride takes only a couple minutes but an inconvenience not to have SOME food available at the hotel. Everything is rundown and we had deep cracks and VERY rusted and pitted railing on balcony with no balcony furniture. The mini fridge froze our food we had gotten on day 2 and when we turned the fridge down, we awoke to flooded floor...no drip pan I guess. The staff was friendly and it's not their fault. I seriously started looking on day 3 if I could change our flights and go home. We stuck it out but, with the ocean still so cold that we didn't snorkel, we spent 2 days in our room, having tired of just sitting on the beach. Had the description of this place been updated to reflect it's current state, we never would've gone.

Date of stay: June 2021
Trip type: Traveled as a couple
Thank sclinky
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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