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Reviews (9,053)
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Reviewed 4 April 2018

I stayed March 26th to April 2nd with my two teenagers and 5 year old. There was so much for all of us to do and my kids enjoyed the waterslides and main pool area the most! The VIBE entertainment team were amazing and the night time shows were spectacular. The food was great at both buffet and a la carte. I have recommended this resort to all my friends family and co-workers!

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank qteecurlz2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comunity1puj, Manager at Memories Splash Punta Cana, responded to this reviewResponded 3 June 2018

Dear guest,

Thank you very much for taking a moment of your important time to provide us your review of your recent stay in our property; it makes us so glad to learn you had a fantastic stay.

In Memories Splash Punta Cana our Entertainment team are really hard working people which strive to create the best experience for our valued guest: it makes so proud to learn you were provided a high level of service.

In our restaurants we invite our valued guests to treat their taste buds to a flavor sensation as they feast on eclectic cuisines from around the world. Enjoy local and international delights in buffet-style or a la carte dining venues, then grab a signature cocktail, and mingle with other guests at the many on site bars. Treat yourself to a mid-afternoon coffee and exquisite dessert at the café; In our restaurants we offer the best International Gourmet Cuisine for our valuable guests to embark in a journey of delicious experiences; it makes us so glad you could fully enjoy our variety of food and highlighted it as great.

It feels amazing to learn you had a smooth return home and we would love to have the chance of welcoming you back in the near future for us to try our best and keep crating the best experience for you.


Best regards,

Stefano Sturni
Resorts Manager Royalton Punta Cana Resort & Memories Splash Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 April 2018 via mobile

I stayed at memories it is a amazing resort good place to stay I went to Royalton Punta Cana it is an luxury resort very nice the best part is the fitness program with Carlos Stephanie and quandher they are amazing in what they do Carlos is a top level instructor he taugh me a lot of things thanks Carlos

Stayed: April 2018, traveled with family
1  Thank Theo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comunity1puj, Manager at Memories Splash Punta Cana, responded to this reviewResponded 3 June 2018


Dear guest,

Thank you very much for taking a moment of your important time to provide us your review of your recent stay in our property; it makes us so glad to learn you had a fantastic stay.

In our property, we offer many different activities to keep our valued guests entertained, we feel very glad learning you could identify and fully enjoyed our fitness classes.

We have our own Fitness Program which has a highly professional staff to help our guest to embark to a fitness world and keep being healthy; we are going to make sure and share your amazing comments with Carlos, he will be so thrilled after reading them.

Thank you very much for your amazing comments about our property, we would love to have the chance of welcoming you back in the near future for to keep creating amazing experiences for you.


Best regards,

Stefano Sturni
Resorts Manager Royalton Punta Cana Resort & Memories Splash Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 April 2018

This resort is very clean and staff friendly. Recommend the 3 restaurants only (service and food is much better) and not the buffet for dinner. Main pool is fun and staff very engaging. Water park is fun for the kids. The shuttle comes all the time, to go the beach. Had a couple times, where we couldn't find chairs, but overall not an issue. Memories beach area is big enough for everyone but no drink service. Pool bar staff very friendly to the kids ordering drinks. Make sure not to get a room that is adjoining (unless you would like), it is very noisy through the adjoining door. Do not purchase the Catamaran tour from the Sunwing plane, it is a booze cruise and not for kids. Overall a great trip.

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comunity1puj, Manager at Memories Splash Punta Cana, responded to this reviewResponded 3 June 2018

Dear guest,

We feel very glad to learn you had a magical experience in our property, we also would like to express our gratitude for your very kind comments.

Our staff are characterizes for being charming, helpful and they are always trying their best to create amazing experiences for our very valued guests, we are very glad they were up to your expectations, you can rest assured all your positive comments are going to be share with them.

In our beautiful beach and refreshing pools we have our pool concierge service and they strive to accommodate all our valued guests and provide them the best quality of service nevertheless we do not have enough space in our beach we try our best to accommodate our guest around the pool; we would like to apologize for the inconveniences this situation might have caused you, we are going to make sure to share your constructive observation with our management in order to make improvements.

In our restaurants we offer the best International Gourmet Cuisine for our valuable guests to embark in a journey of delicious experiences; it makes us so glad you could fully enjoy our variety of food and highlighted it as great.

It feels amazing to learn you had a smooth return home and we would love to have the chance of welcoming you back in the near future for us to try our best and keep crating the best experience for you.


Best regards,

Stefano Sturni
Resorts Manager Royalton Punta Cana Resort & Memories Splash Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 April 2018 via mobile

Our experience:
Check in - super fast, super easy
Room - nice, clean, quiet, it's simple but lovely.
Food .. I can not say enough about how wonderful the food was !!! The selections buffet was AMAZING! all food excellent! I've been to Punta Cana 3 times this was the best food ever !
Staff - the male staff was super friendly but we found most of the female staff very unfriendly? Not sure why ?? English was broken here but most people can communicate.
Ended up in the medical room. My 14 yr old had a bad ear infection. The medical staff was very kind to us and arranged a taxi to get us to the hospital for a better examination sub better equipment and a specialist. Positive experience and all went well.

I will definitely come back and would stay at memories again. I also felt no need to upgrade to diamond.

No mosquitos
No upset tummies
Family of 4, used 4 bottles of sunscreen
Used no bug spray

Stayed: April 2018, traveled with family
3  Thank Carla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comunity1puj, Manager at Memories Splash Punta Cana, responded to this reviewResponded 3 June 2018

Dear guest,

We feel very glad learning you had a very nice stay with us in our property and we would like to thank you very much for the time you took to provide us your amazing review of our property.

In our restaurants we offer the best International Gourmet Cuisine for our valuable guests to embark in a journey of delicious experiences; it makes us so glad you could fully enjoy our variety of food and highlighted it as great.

In our property our bars are characterizes for providing the best quality of drinks along with a great service to our very valuable guest to enjoy the fullest; it makes so proud to learn our staff created a unforgettable experience for you

Our main goal is to provide the best quality of service to our very valuable guests; it makes us so glad to learn we achieved our goal and created magnificent memories to you all and will remain for life.

It feels amazing to learn you had a smooth return home and we would love to have the chance of welcoming you back in the near future for us to try our best and keep crating the best experience for you.


Best regards,

Stefano Sturni
Resorts Manager Royalton Punta Cana Resort & Memories Splash Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 April 2018

cannot get over how clean this resort is. All staff was very friendly

great service from Jonas at the sports bar and Margarita at the Selections Restaurant

The Entertainment was awesome and the shuttle service was on point

Room Tip: building 1 was great close to the Lobby
  • Stayed: March 2018, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank nathesa2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comunity1puj, Manager at Memories Splash Punta Cana, responded to this reviewResponded 3 June 2018

Dear guest,

We feel very glad learning you had a very nice stay with us in our property and we would like to thank you very much for the time you took to provide us your amazing review of our property.

In Royalton Punta Cana our Entertainment team are really hard working people which strive to create the best experience for our valued guest: it makes so proud to learn you were provided a high level of service.

In our restaurants we invite our valued guests to treat their taste buds to a flavor sensation as they feast on eclectic cuisines from around the world. Enjoy local and international delights in buffet-style or a la carte dining venues, then grab a signature cocktail, and mingle with other guests at the many on site bars. Treat yourself to a mid-afternoon coffee and exquisite dessert at the café; In our restaurants we offer the best International Gourmet Cuisine for our valuable guests to embark in a journey of delicious experiences; it makes us so glad you could fully enjoy our variety of food and highlighted it as great.

In our property our bars are characterizes for providing the best quality of drinks along with a great service to our very valuable guest to enjoy the fullest; it makes so proud to learn our staff created a unforgettable experience for you

Our main goal is to provide the best quality of service to our very valuable guests; it makes us so glad to learn we achieved our goal and created magnificent memories to you all and will remain for life.

It feels amazing to learn you had a smooth return home and we would love to have the chance of welcoming you back in the near future for us to try our best and keep crating the best experience for you.



Best regards,

Stefano Sturni
Resorts Manager Royalton Punta Cana Resort & Memories Splash Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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