We chose this resort because of the water slides. I have 2 teenagers and thought they would love the slides. Our check in was hectic. There was a lot of people there and I felt we were really rushed. The guy checking us in was very nice but I felt like I was rushed and couldn’t get all my questions answered. I was basically given a map of the resort, a quick “you are here” explanation of the map, and these are your wristbands. We were told our room and building number and that our luggage would be delivered...NEXT. So we started walking and then realized we weren’t given keys. So we went back, waited in line again, and was told our wristbands were our keys. That was awesome but wish we were told that. Same as towel cards. We went to get towels and was told we needed cards...we didn’t get cards. When we went to the front desk they told us they didn’t have anymore and to come back in the morning. Our room was nice and roomy and our luggage was delivered right away, which was nice cause our kids were itching to get into the pools. It was my sons 13th birthday the next day so while my family was swimming I thought I’d go to guest services to see if I could get a cake for the next day. This was the worst part of...More
- Free Parking
- Breakfast included