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Reviewed February 3, 2023 via mobile

Amenities : very relaxing but you can't swim on their pool unless you want to catch cold.

Room : we got the narra villa w/ own pool and guess what we cannot use the pool because the water was so cold. Bed and bathroom was ok.

Food : it is very expensive. All food was bland.

Service : I'll give only 2 star for this. I asked the front desk if I can ask for an arrangement for our breakfast just eggs before we check out, and I was shocked because one girl told me they cannot do that because they dont have eggs because they are vegan. I told her I just ate nasi goreng and there's an egg on top of it. We paid 84k for 2 nights the least you can do was to give us correct information. Thank God the other girl apologized and said that they are avoiding cross contamination because the breakfast setting was at Alive resto and they are very strict on their policies.

Value : for us this place was overrated.

Tips : always double check your receipt I almost paid for some drinks I didn't consumed.

Date of stay: January 2023
Trip type: Traveled as a couple
Thank Traveler803932
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Josie Miranda, Guest Services / Front Office at The Farm at San Benito, responded to this reviewResponded 4 weeks ago

Dear Traveler803932,

Greetings of wellness!

We thank you for this review of your recent stay at The Farm at San Benito. These will surely help us in improving our offers and services.

Your constructive comments on the amenities, rooms, food, service and value are well noted. Digging a little further on the service, we'd like to assure you that coaching and training of our staff are surely part of our many initiatives this year. Hopefully we will be able to avoid issues like this in the future.

We also hear you about the prices of our menu. Our commitment is to align wellness in everything we offer at The Farm, including the fresh and organic ingredients used in our dishes. We can assure you however that we only have your wellness in mind in every meal we serve on the table.

Traveler803932, thank you once again for your time to post this review. We hope to be given the opportunity to do service recovery in the near future.

Healthiest regards,

Josie Miranda
Senior Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2023

We've been planning to try this place for quite some time, finally.

Our stay was very short, should have been at least 2 nights. The rooms were very clean and tidy, the linens are fresh, I think the toilets are newly renovated so its a plus (Sulu Terrace). It's quiet and relaxing... walking thru the garden and breathing the fresh windy air calms your mind. Very peaceful, lucky the weather cooperated.

Our dinner at Pesce was superb; the nasi goreng & baked grouper are a must try. The breakfast at Alive (vegan) is our first time, food is great as well.

The infinity pool has a view of the majestic Mt Banahaw...could have been top notch if it was heated (or at least warm).

A few drawbacks:
Although we arrived early, we need to wait for 45 mins for our rooms to be available, which is a bit disappointing.
We seemed to notice a different treatment between old timers and first timers like us, or it's just our hunch...
And, the gloves at the gym stinks, i hope the staff notice this...

But overall I still recommend The Farm as a to-go place if you want to relax and get disconnected from the huff and buzz of the city.

Next time we might try the wellness package.

Room tip: The Sulu Terrace is perfect for couples.
Date of stay: January 2023
    • Location
    • Rooms
    • Service
Thank apolq
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Josie Miranda, Guest Services / Front Office at The Farm at San Benito, responded to this reviewResponded 4 weeks ago

Dear apolq,

Greetings of wellness!

We thank you for this review of your recent stay at The Farm at San Benito. Your appreciation of a number of details at The Farm will surely go a long way in improving our offers and services.

Your constructive comments will surely aid us in our strive to improve further. One of our commitments is to continue to provide life-transformative healing holidays to all our valued guests. We'd like to assure you that we hear you. Trust that we will be working on improving on the areas you have noted.

We are however sad about your comment on the difference in treatment between first timers and return guests. We apologize that you felt that way. It definitely was not our intention. We would like to assume that the staff just got excited about welcoming our return guests back to their home. But then again, we do hear you and trust that we will be more careful in ensuring that the same treatment is extended to all our valued guests.

Apolq, thank you once again and we look forward to welcoming you home! Please do contact us directly so we can look after you better. Our holistic packages will surely aid in your journey towards wellness.

Healthiest regards,

Josie Miranda
Senior Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2023

My husband and I stayed for our anniversary celebration. We aimed to have a relaxing stay after the busy days at work with our pet dog, and we we’re so happy we were able to do so. The amenities are beautiful and, the staff are very friendly, they allowed looking after our pet every time we dine, they’ve assisted us very well and most of our requests we’re attended to very quickly. We were even allowed to dine near the reception area so our pet can stay with us. Special mention to Ms. Nica, Mirang (not sure if I got it right, but she’s our hydro treatment attendant) and Glenda (my husband’s therapist during the hilot massage).

The food is also worth-trying, we are not vegans, vegetarians nor pescatarians, but we enjoyed the food, we never expected it would taste that good, even the drinks.

When it comes to the spa and treatments, honestly, the cost is high but the quality of the amenities is remarkable.

In summary, we had an enjoyable stay, it was relaxing, definitely a place worth visiting when work becomes tiresome and you need to unwind and recharge. My husband and I got to have some quality time. Our wedding anniversary celebration will be a memorable one and we’ll definitely go back.

Room tip: Breakfast hall may become crowded during weekends, better to start early or a little late. They serve breakfast from 7-10am.
Date of stay: January 2023
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Crystal Grace D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded January 30, 2023

Dear crystalgraced,

Thank you for visiting The Farm at San Benito! We sincerely appreciate your taking the time to share your wonderful review and recommendation on Tripadvisor. We are glad to hear that you had a pleasant experience with us. We will definitely send appropriate regards to the respective departments.

Your feedback is extremely valuable to us as we strive to maintain an excellent guest experience. Trust that it is our utmost commitment to provide you with the best and continue to work hard to ensure that your expectations are beyond met.

On behalf of all of us at The Farm, we look forward to seeing you and serving you again with the same world-class service,
exclusivity, and warmth of true Filipino hospitality we are committed to delivering to all our guests.

With much appreciation,
General Manager, The Farm at San Benito

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2023 via mobile

This was a short but filled with meaningful encounters and experiences. It started with EJ - he made checking in a breeze. While waiting for my room, I had a delightful lunch at the vegetarian restaurant. Feng/Pheng was very professional and extremely capable in handling my and the other patrons’s orders, attentive to comments about the food. This resulted to her letting Marie (chef) know about my comments. Marie was a joy to talk to!
My favorite meal was the beet ravioli filled with pecan cheese. The lightness, layers of flavor, different texture and it’s presentation appealed to me. The room (Banaba Deluxe) had a light lemongrass smell - it was so refreshing! I did not want to leave the room. I walked around late at night to see The Farm’s “night version.” The different nooks and crannies were highlighted by ground lights and strategically placed overhead lanterns. There was always someone to help as needed. I felt safe. I had facial, body scrub with massage. These were heavenly! Angel at the spa scheduling desk was so much FUN to talk to. She was very informative. Early morning yoga catered to everyone’s level. The instructor was very kind. To get to all these activities - Cristian drove me in a golf cart. He was fun and very helpful. The 2 guards - Mr Villavicencio and Mr Matuguina, were always willing to assist with any needs including taking photos.

This was such a positive experience! I ENJOYED it and will return.

Date of stay: January 2023
Trip type: Traveled solo
Thank Connector15914923698
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded January 27, 2023

Dear Connector15914923698,

Thank you for visiting The Farm at San Benito! We sincerely appreciate your taking the time to share your wonderful review and recommendation on Tripadvisor. We are glad to hear that you had a pleasant experience with us. We will definitely send appropriate regards to the respective departments.

Your feedback is extremely valuable to us as we strive to maintain an excellent guest experience. Trust that it is our utmost commitment to provide you with the best and continue to work hard to ensure that your expectations are beyond met.

On behalf of all of us at The Farm, we look forward to seeing you and serving you again with the same world-class service,
exclusivity, and warmth of true Filipino hospitality we are committed to delivering to all our guests.

With much appreciation,
General Manager, The Farm at San Benito

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2023

this is the place to be!
a must to visit if you are going to Batangas, a few minutes drive from Lipa City.
we had a very good and nice guide tour named Neil Reyes Cueva. he gave us so many infos about

Date of stay: January 2023
Thank DannySuarez22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded January 24, 2023

Dear DannySuarez22,

Thank you for visiting The Farm at San Benito! We sincerely appreciate your taking the time to share your wonderful review and recommendation on Tripadvisor. We are glad to hear that you had a pleasant experience with us. We will definitely send appropriate regards to the respective departments.

Your feedback is extremely valuable to us as we strive to maintain an excellent guest experience. Trust that it is our utmost commitment to provide you with the best and continue to work hard to ensure that your expectations are beyond met.

On behalf of all of us at The Farm, we look forward to seeing you and serving you again with the same world-class service,
exclusivity, and warmth of true Filipino hospitality we are committed to delivering to all our guests.

With much appreciation,
General Manager, The Farm at San Benito

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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