My family and I stayed here for over a week because of Taal volcano. Staying there almost made us forget about the volcano because the service was amazing! The room was clean, the food was amazing at the restaurants but most importantly the staff was amazing! They treated us like family and I would recommend this hotel and restaurants to everyone.

Before this hotel I stayed in other one, which was worse that 1925.
1925 is great hotel, with nice rooms. Hotel provides transfer services.
Breakfast is fine but better book it in advance as waiting can be time consuming.
Hot water in shower has no much pressure, but as I understood this situation is in all Philippines.
Best hotel I see in Luson.
Also nice restaurants in the first floor!

We really wanted to love this place. Came highly recommended from a family member who travels a lot. Unfortunately, seems they focus more on being an event venue vs giving guests appropriate treatment and hospitality. I gave them many chances to make it right with us and have not heard back from them, so we have to give a one star review.
1. Poor signal in general, internet vouchers provided don’t work, all our data was used up during our stay
2. Included breakfast was mediocre at best and you had to preorder from a menu that was half unavailable, and set up a time to be served downstairs in their restaurant which also had poor service
3. I paid for three guests and only received one extra bath towel, no hand or face towel. When I called to get some, they tried to charge me per piece, including the bath mat I asked to be replaced because the bidet had leaked on it and housekeeping didn’t replace it when they cleaned the bathroom. Upon check out, they sent someone to my room to count the towels to make sure I didn’t take any home with me.
4. The pizza place D’Ursi, didn’t have enough chairs for my party of 5 adults and 1 child, even though there was table space. We decided to get room service since apparently they couldn’t find chairs since they were being used by two simultaneous events that evening. We had a large order and they were missing a lot of stuff. We ordered a salad that was basically lettuce and sliced apples. Since I had to call so many times and was just so tired, and frankly embarrassed that I invited my friends over to complain right there and then, they didn’t provide any discount for the meals when I was trying to settle at check out. I understand that billing and posted things could be a challenge to reverse, but I gave them chances to give us a gift certificate for future use and the lady, Phoebe, I think at the front desk was very nice. But it didn’t seem management cared too much about their reputation to just make it up to us. Nice place but lack of hospitality and professionalism.