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Reviews (226)
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All reviewsworking orderjr stationreasonable hotelconvenience storejapanese standardsroom keyfew minutes walkclassic hotelquiet areahotel is locatedstayed one nightbusiness tripyour luggagepleasant staywould stay here againfree wifigood size
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4 - 9 of 226 reviews
Reviewed 3 April 2018 via mobile

This is a lovely hotel. We were upgraded to a large end room with panorama windows. The room was well appointed with a sitting area and desk. Outlets were hard to find to charge anything. The staff was professional but rigid. I was not allowed to use my Accor Loyalty Card. Instead I was given to free drinks in the bar. One peculiar thing...when we got up to leave at 6am. The lobby door had to be unlocked for us because of a curfew in the central district.

Stayed: April 2018, traveled as a couple
Thank Bruinjeepman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 April 2018 via mobile

The hotel per se is fine with somewhat dated but large and comfortable rooms. Location is good. But the staff at the hotel restaurant! So they give you vouchers for a welcome drink. Valid from 3 to 10pm. Come 9pm and our kid is in bed and I think, hey, I’ll pick up a drink and take it to the room. No, you MUST sit down. Well, not going to happen with a sleeping child in the room. Maybe you can use it for a coffee or a water the next morning? Also, No (because it’s only valid from 3pm onwards). And the final insult? Can I please have a coffee in the morning and drink it waiting in the lobby for my family? No, you must sit at a table in the restaurant. Seriously, Mercure and Accor group - please teach your staff some lessons about who is the customer and what service attitude means. Ridiculous. Won’t come back.

Stayed: April 2018, traveled with family
2  Thank ghanbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 20 February 2018

Stayed on a business trip for several nights including the weekend. Pretty close to the station. Stayed in a "deluxe room" on the top floor. The rooms are a bit outdated, but clean and spacious. The heating (was winter) was working very well and relatively silent. It was pretty much needed as the isolation is poor and you could feel a temperature gradient from one side to the other. Breakfast is also OK, nothing great, just OK, with both Japanese and western. I usually stay at the Mariott on top of the station: the degree of luxury overall is quite differetn but so is the price. So, good value for money.

  • Stayed: February 2018, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Dirk D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 January 2018

Hotel location is great. It is very, very near the main Nagoya train station where there's a huge Takashimaya dept store. There's also a convenience store just opposite the hotel if you get hungry late at night.

This hotel does not use hotel keycards but actual physical old school keys to open the rooms. Breakfast and lunch was nice. I used my Accor Advantage Plus for the discounts.

Rooms were simple classic. Apparently I was upgraded to a room which offered a better mattress. Amenities in the room were also good. I noticed there wasn't a kettle but there was a flask warmer if you want to have some hot water.

  • Stayed: December 2017, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank Ptrcks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 December 2017 via mobile

Nice location nearest to JP Tower. Hotel room is clean and big in space at an affordable price.
Hotel staff are helpful and polite every time we step into lobby. The room is warm to especially outside temperatures is low low.

Stayed: December 2017, traveled with family
Thank Terance_Bubble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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