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Cosmos Hotel Taipei
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Reviews (3,738)
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2,099
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All reviewstrain stationexcellent locationfamily quad roomconvenient locationmain stationbit datedbuffet breakfasthotel is locatedthe hotel staffhigh speedunderground malleasy accesspublic transportationfew stepstaoyuan airportchoose this hoteltriple room
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Reviewed 15 August 2017 via mobile

Clean and comfortable
Brilliant experience
Staff always cheering
Traffic is perfect
I would like to come with my family again to enjoy the service
Will definitely introduce to my friends, John, Lun, Simon, lily, Fawn, Athena, Icy,Bla bla.

Stayed: August 2017, traveled with family
Thank fawnyi l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this reviewResponded 15 August 2017

Dear Valued Guest,

Thank you for taking the time to share your beautiful comments with us following your recent stay at Cosmos Hotel. It is a shame that you have bumped into a typhoon this time. However, it should be quite a special experience for you.Your satisfaction and kind comments are the best reward to our effort. Once again, thank you for the precious time and effort on this review. We look forward to seeing you again in the near future.

Your Sincerely,
Momo Chan
Guest Relations Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 August 2017 via mobile

This is the best hotel I have stayed so far. All staff are great and nice.

I was tired when I arrived and nearly forgot to get my room cards. The staff reminded me immediately and I was just felt so amazing.

The greatest part was that when I requested two beds instead of one, the staff separated the beds for me in just 5 minutes. How excellent the service is.

Lastly, this hotel is just near M3 exit of Taipei Train station. So it is absolutely convenient for every visitor.

Stayed: August 2017, traveled with family
2  Thank Gudetama Squish... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this reviewResponded 13 August 2017

Dear Valued Guest,

Thank you for taking the time to share your beautiful comments with us following your recent stay at Cosmos Hotel. It is a shame that you have bumped into a typhoon this time. However, it should be quite a special experience for you.Your satisfaction and kind comments are the best reward to our effort. Once again, thank you for the precious time and effort on this review. We look forward to seeing you again in the near future.

Your Sincerely,
Momo Chan
Guest Relations Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 August 2017

Taipei is full of people rushing in every direction, like so many world cities. Whilst I was there it was hit by a typhoon - not too unusual in late summer. However, the Cosmos is like a calm retreat from the storm outside ... step through the doors and it's quiet, cool (excellent aircon), and the staff make you welcome and relaxed. The rooms are a good size, with everything you'd expect, the buffet breakfast is endless with items from east and west, and there's an excellent gym and business centre on the 17th floor.

  • Stayed: July 2017, traveled on business
    • Value
    • Location
    • Service
1  Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this reviewResponded 5 August 2017

Dear Valued Guest,

Thank you for taking the time to share your beautiful comments with us following your recent stay at Cosmos Hotel. It is a shame that you have bumped into a typhoon this time. However, it should be quite a special experience for you.Your satisfaction and kind comments are the best reward to our effort. Once again, thank you for the precious time and effort on this review. We look forward to seeing you again in the near future.

Your Sincerely,
Momo Chan
Guest Relations Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 August 2017

The reviews you can read about this hotel are accurate: the hotel is conveniently located by Taipei main station, service is of good quality, not brand new decoration and decoration….

I stayed there for two nights on a first stay in Taipei. I did appreciate very good service, and indeed easy access from airport and then to the metro system + central location with restaurants around. The hotel is not new and the style is rather kitsch. But that fine. My guess is that it is also a pretty good value for money. Whether it deserves to be on the top of recommendation here, I can’t tell. This probably contributes to keep the place quite popular.

The management seems to care about its reputation. Concretely, you are kindly but explicitly invited to submit a review to trip advisor against a ‘surprise gift’. That said the good sign of the coin is that the hotel needs to keep up to a certain level of quality, which again reflects in good service.

  • Stayed: August 2017, traveled solo
    • Value
    • Cleanliness
    • Service
Thank Philippe016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this reviewResponded 5 August 2017

Dear valued guest,

Thank you for choosing Cosmos Hotel as your accommodation during your trip in Taipei and thank you for sparing your precious time to share your experience with us.
We are pleased that we were able to provide you with a comfortable stay and appreciate your comments about our hotel.
Thank you once again for choosing Cosmos Hotel. We are looking forward to the opportunity of welcoming you back.

Best regards,
Momo Chan
Guest Relations Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 August 2017

Stayed four nights with a family of 4. Hotel is right above the Taipei Main Station MRT/HSR and Airport Express MRT. The hotel is located adjacent to the iconic Taipei Main Station Hall building. One of the exit points (M3) within the MRT is even marked as "Cosmos Hotel". Free high speed wifi is included.

Very easy to use the subway/high speed rail/airport express system to get around town. There is an expansive underground mall system connected to the Taipei Main Station and you can walk underground for miles accessing the interconnecting shopping and eating malls without being exposed to the elements.

Hotel rooms are bit dated due to the old nature of the building, however the room was clean comfortable and had plenty of room for a family of 4 (Family Quad Room).The rooms are very well insulated as I did not hear any noises from the adjacent rooms. The air conditioning appeared to have a high, medium and low setting however all settings were loud. Note: This hotel is one of the few hotels that offers a quad room. Book early as these rooms fill up in advance.

The hotel staff is very attentive and door people are polite and courteous.

The hotel offers a breakfast buffet (American style eggs cooked to order, hash browns, bacon, sausage, Chinese style rice with minced meat, noodle soup and rice congee, green salads, fresh fruit, toast, expresso self serve machine and juices) which is a nice way to start your day. Although, there are plenty of mall restaurants below or street stalls nearby.

Overall, an excellent and central place to stay with a family however book early as this place is popular due to its location and value.

  • Stayed: July 2017, traveled with family
    • Value
    • Location
    • Service
Thank donavan94563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmosGuestRelations, 業者 at Cosmos Hotel Taipei, responded to this reviewResponded 5 August 2017

Dear valued guest,

Thank you for choosing to stay at Cosmos Hotel during your recent trip to Taipei. We are delighted to learn that you had a wonderful stay. Your comments on the air-conditioning system is noted and we have conveyed your review to the concerned departments for the future improvement.With valuable feedback, we can improve the experience that we could offer to all the guests. Once again, thank you for the precious time and effort on this review. We look forward to seeing you again in the near future.
Sincerely yours,
Momo Chan
Guest Relations Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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