We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Spring Hill Resort
Nearby Hotels
E-Da Royal Hotel(Dashu District)
US$129
US$105
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (92)
Filter reviews
92 results
Traveler rating
54
30
3
2
3
Traveler type
Time of year
LanguageAll languages
54
30
3
2
3
Show reviews that mention
All reviewshigh speedprivate hot springsparailwashtaxi
Filter
Updating list...
1 - 6 of 92 reviews
Reviewed 21 April 2018 via mobile

Have been here a lot of times for public hot spring also the private hot spring room.
The quality of the water is nice, the-facility keeps in a good condition.
The biggest advantage is the location is very close to the high way 3, also high speed rail is not far. Travel from Kaohsiung city or Tainan city to the place are all very convenience.
It is great for an afternoon get away with friends or family.

Stayed: April 2018, traveled with friends
Thank sar77107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 December 2017 via mobile

Visit for a night on weekday. V quiet, almost no one there. Room was fine, clean and tidy. But meal was a big disappointment. Western semi buffet dinner. Was hoping for more tailor made, elegant dinner. Hotel ran out of hot spring water at night so cannot fill bath in room, although a small gift was given to make up at check out. For 8800twd, close to the tier one price at Mt Fuji in japan, one would expect much much better quality food and service

Stayed: December 2017, traveled as a couple
Thank privateandylau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
季 花, 公關經理 at Spring Hill Resort, responded to this reviewResponded 24 February 2018

Dear sir, Many thanks for sharing your experiences with us, we definitely look forward to serve your need again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 January 2017

We only used the hot spring and spa (facial) and did not stay overnight. The grounds was beautiful and the spa very clean and well decorated. It was a relaxing afternoon. The receptionist was efficient, making reservations for spa treatments upon our unannounced arrival. He suggested we use the spring first for 3 hours, then go to the spa. The open air segregated pools were very nice, clean, and relaxing with sauna and steam room, water with 4 different temperatures, and message jets in the large pool. It is a Japanese style spring, meaning no clothing. You should wash completely before entering the pool. The receptionist then drove us to the spa after the soaking pool. All in all the service was excellent. You can get there by taking the MRT (red) to Gangshan station, then the Red 70 bus (which takes an hour) or taxi ((NT$600). The hotel runs a shuttle Thursdays and Fridays form downtown Kaohsiung for NT$100.

  • Stayed: January 2017, traveled as a couple
    • Cleanliness
    • Service
Thank Worldtravelor09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillResort, 經理 at Spring Hill Resort, responded to this reviewResponded 6 January 2017

Dear madame, Thank you very much for your compliment,and like our
"IZUMO SPRING" your kind support will drive us for the pursuit of better...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
11
Reviewed 31 December 2016 via mobile

I need to mention beforehand, foreigners are really having difficulties in making a room reservation. Though I and my wife were attracted to this hotel months ago, we got no method to make instant reservation for a tight time slot. We were asked to make reservation by phone instead. Well, it didn't make sense. And we therefore opted for another one.

This time, we eventually made it by booking a room via travel agency. We were so glad that dinner was included as part of the package.

We were pleased with all the things encountered after checking until we discovered we were served with a very special menu with a "great" choice, three options. But the other customers, I guess those booked directly with the hotel.

We did pay a fair amount of money for the room, why the hotel had to classify their customers into different gradings? Being a customer, we were totally disappointed with the arrogant arrangement. We just felt we were the underprivileged.

That's not all. They serve us disrespectfully for ignoring our call for the not-coming "wonderful meals". It was nearly half an hour later already. The waitress only claimed the food was being prepared.

Ten more minutes later, we couldn't wait any longer and approached a middle-aged gentleman who seemed to be the manager. He didn't give me any spontaneous reply at all. But 20 minutes later, i.e. 50 minutes after we made an order, the food came. Clearly, we got no appetite any longer. We just left the food untouched.

The seem-to-be manager did apologize when he saw us leaving, and claim that he order the kitchen to make the food right away after i've approached him. It seemed like I was the one to be responsible for the incident, let alone the ignorance of the waitress had shown me.

Absurdly, those more privileged customers who arrived later than us, had finished their meals and even left before our "big feast" arrived.

Stayed: December 2016, traveled as a couple
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillResort, 經理 at Spring Hill Resort, responded to this reviewResponded 6 January 2017

Dear Sir, Thank you very much for your suggestion, your opinion will drive us to pursue better ...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 23 October 2016

This is the hot spring ultra relax far from the city to go if you're born in the 60s.
Three nights is far too much. One restaurant. No swimming pool (during my stay. Pool opened when I was leaving) and absolutely nothing to do besides soak in spring water and sauna.
Staff is ultra friendly and everything is a Yes.
Dinner is included... Up to a price. But you get well served portions and the food is great. Breakfast is a la carte... Sort of. But all good. Prices are also reasonable.
Getting an upgrade upon check-in helped my case. Room is clean, spacious and without windows. Which can be weird.
But having my own stone tub in the bathroom was a plus.
$TW1000 to get to Tainan. Spend the day walking in mall and buy close to nothing. But good food was in order. (TGI Fridays)
This is a 2night maximum hotel.
Otherwise you'll get bored beyond your age.

Stayed: October 2016
1  Thank LinoMFM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillResort, 經理 at Spring Hill Resort, responded to this reviewResponded 28 October 2016

Dear Linolens,

Thank you very much for your compliment, your kind support will drive us for the pursuit of better service quality and greatest power forward; we welcome and looking forward you to visit us again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews