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Jacq
Manila, Philippines

Kung Hei Fat Choi

5.0 of 5 bubblesReviewed Jul 31, 2019via mobile
2nd time to be here for the Chinese New Year.
They offer complimentary breakfast and front desk peeps do have good command in English.
There is a restaurant right infront of them where they cook your food right infront of you.
Date of stay: February 2019
Trip type: Traveled with friends
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Reviews (306)
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Reviewed May 1, 2019

We had arrived in from Beijing and it was a pleasure to stay at this hotel. Be aware it is far from downtown Taipei - but easy to get around with an excellent bus service from just outside the hotel to the main rail station in the city centre. This hotel is simple, clean but perhaps a little older than most in the HI chain, fine for a brief overnight stay. Restaurants, convenience stores etc just a few moments from the hotel.

Date of stay: March 2019
Thank Skygod69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front D, Veren Wang at Holiday Inn Express Taoyuan, responded to this reviewResponded May 1, 2019

Dear Valuable Guest:
Thank you for your stay with us at Holiday Inn Express Taoyuan.

We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you!

Thank you once again, we look very much forward to welcoming you back in the future. Thank you!

Sincerely,

Guest Service Supervisor
Veren Wang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2019 via mobile

I have stayed in this hotel a few times now. The reception staff has been polite and friendly. The rooms are clean with comfortable beds. The rooms are fairly quiet. The breakfast is mostly ok. If you get hungry, there is a great value teppanyaki restaurant just across the street. You you want a massage, there are a couple just a couple doors down. I will return.

Date of stay: April 2019
Trip type: Traveled on business
Thank C6713TXmarkt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 30, 2019

From our arrival, everything went according to plan
Rooms were comfortable. English speaking staff at the reception were very helpful.
Breakfast is an upgrade compared to what we are used to in North America. Pleasantly surprised

Date of stay: January 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Paolo D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 22, 2019

I stay in hotels up to 300 nights per year, usually Marriotts and Hyatts. Years ago I stayed about a hundred nights in Holiday Inns (IHG) to get their highest level, but then found the frequent stay benefits lousy compared to most hotels, and rarely used the chain anymore.

With a one night overnight in the Taipei airport, I decided to stay at this hotel because it seemed to be the closest US chain to the airport.

What a good result! The front desk stay was among the friendliest and most professional I have dealt with on arrival and departure both. Their English was excellent, and they did their best to get me in and out of the hotel efficiently.

The room was comfortable and clean. I will always stay here on future overnight transits in Taiwan! The taxi to and from the airport was about $20 US and took credit cards, so I didn't have to exchange money. The ride is about 20 minutes during non-rush hours but be sure to ask in advance of riding if they will take a credit card if that's what you want.

Kudos to the front desk staff and the hotel management.

Date of stay: January 2019
  • Trip type: Traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank ontheroadagainva
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front D, Veren Wang at Holiday Inn Express Taoyuan, responded to this reviewResponded January 24, 2019

Dear Valuable Guest:

Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Express Taoyuan.

We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.

Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

Sincerely,

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Reviewed November 7, 2018

this was a great place to stay the people were very helpful.. the only thing I might change was carpet in the room.. take it away and it would be great...breakfast was great,, the water press was great.. the tv had 15 channels and 3-4 English.. I enjoyed ..just nothing around no sidewalks... the place to eat across the street was GREAT do not know the name..only place to eat and it was cheep

Date of stay: November 2018
  • Trip type: Traveled solo
    • Sleep Quality
    • Rooms
    • Service
Thank kitty37421
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front D, Guest Service Shift Leader at Holiday Inn Express Taoyuan, responded to this reviewResponded November 7, 2018

Dear kitty37421


Thank you for taking the time to share your valuable feedback with us.
We are very glad to know that our staff service making your visit feel more comfortable.
Holiday Inn Express Taoyuan look forward to your next stay in the near future.

Thank you!


Sincerely,
Kyle Chen
Guest Service Shift Leader

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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