When we check in and the bed was still unused, I saw hair on the bed sheet and the quilt. The air conditioner window panel was in a dirty condition which is heavily stained and badly maintained. The floor mat was very old and it is seriously time to change to a new one especially when it is actually not that expensive. Very disappointed with this hotel. We stayed there for 3 nights and noticed that the hair on the floor in the bathroom was not even cleared after room service is done. The floor mat in the bathroom was also not changed although it was already wet.