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Santos Hotel
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Reviews (477)
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All reviewsolder hotelquiet areamrt stationwest roadjapanese touristsnice hotelcomfortable staybreakfast buffetjapanese stylegood sizewalking distanceconvenient locationnight marketstorefurnituretaiwanamenities
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12 - 17 of 477 reviews
Reviewed 11 November 2016 via mobile

My 2nd stay in this hotel.
Overall, I am still satisfied.
Rooms are clean and comfortable.
Staffs are all friendly.

Just my opinion. I will prefer not to have the breakfast at the hotel.
I love the little little breakfast shops outside. They are just something that we should try, when in another country.

If hotels can offer such local food selection as well, it will be perfect!

Stayed: November 2016, traveled on business
1  Thank Elson13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantosHotel, 客戶關係經理 at Santos Hotel, responded to this reviewResponded 14 November 2016

It's glad to know that your stay was pleasant and comfortable. Your feedback is so important to us and they are really valued comments to all the travelers. We appreciate for your support and for being our return customer. We are sincerely looking forward to welcoming you back anytime soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 June 2016 via mobile

This hotel is close to the minquen mrt station which is really convenient. Staff are very helpful and polite. I don't understand why they charge more for a 4 person in a 2 double room vs a 2 person in a double bed room when there's no free breakfast -- only difference is just more towels. Other than that, everything has been pleasant by far. I like the location of this hotel coz it is pretty much at the heart of taipei and it is relatively affordable.

Stayed: June 2016
Thank Maria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantosHotel, 前廳部經理 at Santos Hotel, responded to this reviewResponded 4 June 2016

Thank you for your recent visit at Santos Hotel. We are also grateful for your comment sharing your experience with us. According to your review, the reason why we updated a double beds room for 4 persons was because we might fully booked on that day. Therefore, we update your room to the deluxe family room. We apologize for the inconvenience this matter has caused to you. Once again, thank you for choosing Santos Hotel and please do not hesitate to contact us if you have any question. Looking forward to welcoming you back in the near future!

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Reviewed 10 May 2016 via mobile

This is a very well maintained older hotel. Great location to shopping and the subway. Rooms are very clean. Mattress is hard but that's not unusual. Free wifi. Good food. Affordable! Don't expect the Grand Hyatt but for the business traveler on a budget, you won't go wrong.

Stayed: May 2016, traveled on business
Thank Asiadream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantosHotel, 公關經理 at Santos Hotel, responded to this reviewResponded 11 May 2016

Thank you for choosing Santos Hotel during your business trips. We are also grateful for your comment sharing your experience with us. It was so glad to know that our service and food pleased you. Looking forward to welcoming you back anytime soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 April 2016

Room Tip: The room side is not too bad, clean,
  • Stayed: April 2016, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Amoma.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SantosHotel, 公關經理 at Santos Hotel, responded to this reviewResponded 27 April 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 April 2016

This was the nicest of several tourist hotels we stayed in during a two week holiday trip to Taiwan. The location is excellent, being in easy walking distance from a Metro station at the junction of two routes. Despite being sited on a main road, the room was very quiet. We were upgraded from a Standard Twin on arrival as this accommodation was full. The room had two comfortable queen beds, was spacious and well maintained (probably recently refurbished). The hotel seems to take a lot of tour groups (mainly from Mainland China and Japan). We didn't notice any other European guests during out stay. That said, the front desk staff had good English, and the staff were very polite, welcoming and helpful. We stayed 'room only' so can't comment on the restaurant or other facilities. There are a huge number of eating places nearby. We were extremely comfortable here and would choose to stay again if we return. No problems encountered at all, and excellent value for money.

  • Stayed: April 2016, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantosHotel, 公關經理 at Santos Hotel, responded to this reviewResponded 27 April 2016

Thank you so much for taking the time to share your recent review of Santos Hotel on TripAdvisor. It is our pleasure to know that you are satisfied with our service, your comment is truly a great encouragement to all of us. We appreciate for your support and truly hope we can see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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