We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
2 people are viewing this hotel
Priceline
US$40
View deal
Free cancellation until 22/05/21
Booking.com
US$38
View deal
Free cancellation until 22/05/21
Reserve now, pay at stay
Trip.com
US$40
US$33
View deal
SAVE US$7
Expedia.comUS$36
TravelocityUS$36
CheapTicketsUS$36
View all 7 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (56)
Filter reviews
56 results
Traveler rating
44
4
6
2
0
Traveler type
Time of year
LanguageAll languages
Traveler rating
44
4
6
2
0
See what travelers are saying:
Selected filters
Filter
Updating list...
3 - 8 of 56 reviews
Reviewed 5 April 2021 via mobile

I booked 1 night stay for my uncle and aunt before they're moving to Vinoasis the next day, but their experience was really bad. Despite quite new hotel of Vin brand, their room also lack of toothbrush, toothpaste and room slippers, which need ro call reception to have it. The breakfast also wasn't nice, flat coffee in jug which they believed from auto coffee machine, not vietnam coffee. The most disappointed point was the receptionist didn't return their ID cards after checking, and even not bring or call or anything during their stay, till they checked out and left to visit the South part of island. My uncle later found out that their ID cards still in the hotel and we must took taxi back to pick up, which none of staffs gave apologize until he gently reminded them. Imagine if they go to the airport instead and found out ID card situation, how much time and money would be cost for the taxi fee and flight tickets and their health for waiting long at the airport? Since the fee for 1 night stay in here is much more than average hotels in Phu Quoc, but the quality was really bad and not worthy.
In conclusion I decided that I will never suggest Vinholidays again for my family.

Date of stay: April 2021
Trip type: Traveled with family
Thank silverelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anh Phi Võ, Owner at Vinholidays Fiesta Phu Quoc, responded to this reviewResponded 6 April 2021

Dear Silverelb,

We would like to show our appreciation to your honest feedback about recent visit to our VinHolidays Fiesta Phu Quoc!

Please accept our sincere apologies for the unpleasant experience your uncle and aunt encountered during their stay. We wish that they had had only wonderful memories with us, however, it is so regrettable that we failed in delivering it to them. We wish we could have addressed the issues earlier to prevent any inconvenience caused to our precious guests. Your constructive feedback is very much appreciated and I can assure you that it will be a great contribution for us to move forward and improve for better services and products in the future.

Once again, we deeply apologize for the unexpected affection your uncle and aunt had and we all look forward to another opportunity to serve you and your family better in the near future.

Best Regards,
Vo Anh Phi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 7 February 2021 via mobile

The place has marked 3 star hotel but all the facilities worth more than that. Services are excellend and meal was perfect for choices. I impressed Phu - caterer at Ola restaurant, he can tell me the story in each dish that make time staying here more interesting

Date of stay: February 2021
Trip type: Traveled on business
Thank donghh24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anh Phi Võ, Owner at Vinholidays Fiesta Phu Quoc, responded to this reviewResponded 8 February 2021

Dear donghh24
Warm greetings from VinHolidays 1 Phu Quoc and thank you very much for your fantastic review!
We never get bored to note how excellent our team engaged and provided true Vinpearl service to you. Your feedback is very much appreciated and we can assure you that it will be a great encouragement for us to keep performing outstanding service in the future.
We hope to welcome you back very soon!
Best regards,
Võ Anh Phi - Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed today
Google Translation

Date of stay: May 2021
Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday
Google Translation

Date of stay: May 2021
Trip type: Traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anh Phi Võ, Owner at Vinholidays Fiesta Phu Quoc, responded to this reviewResponded yesterday
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed yesterday
Google Translation

Date of stay: May 2021
Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anh Phi Võ, Owner at Vinholidays Fiesta Phu Quoc, responded to this reviewResponded yesterday
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews