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Reviewed 31 October 2020

reception has a very good smile , it was Cindy doing good job. a bit crowded that day, but she manage to cover up the situation.
Stay in comfort room , cleanliness of room was nice, i saw one guy doing sanitation in other room. i think because the pandemic so they spray the room after they finish cleaning.
only minor issue has happen in the room,
I found no white sugar while i make my coffee.
the room boy immediately send the sugar after i asked for it.
quick responses .

definitely will be back.

Room tip: Suite city view
Date of stay: September 2020
  • Trip type: Traveled on business
    • Value
    • Service
Thank 354adin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ifan E-Commerce, Revenue Management at Swiss-Belhotel Pangkalpinang, responded to this reviewResponded 2 November 2020

Dear 354adin,

Thank you so much for your kind words regarding your last stay with us. It is always a true pleasure to arrange a perfect stay for your holiday in Pangkalpinang. We were gratified to learn that you were satisfied with our service

We are looking forward to your next stay and send you best regards from Pangkalpinang.

Ivan Prawoto
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 14 October 2020

The swimming pool view extremely amazing place that we've visited. There are many spot place to take many pictures in there. So that, my friends and I really truly enjoy the party. Beside that, the restaurant have many delicious menu. It's immensely yummy, all of foods ever.
If you need assistance, you could call Irfan. He's very helpful.

Date of stay: September 2020
Trip type: Traveled with friends
1  Thank priskilat2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ifan E-Commerce, Revenue Management at Swiss-Belhotel Pangkalpinang, responded to this reviewResponded 16 October 2020

Dear Priskilat2020,

Thank you so much for your kind words regarding your last stay with us. It is always a true pleasure to arrange a perfect stay for your holiday in Pangkalpinang. We were gratified to learn that you were satisfied with our service

We are looking forward to your next stay and send you best regards from Pangkalpinang.

Ivan Prawoto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 23 September 2020

Well............. I used to lived in Pangkalpinang for awhile few years ago. and at that time. this hotel has not established yet.
All of sudden I missed Bangka island so much and I decide to unwind myself in this silent island.
I've been tried to stayed in some hotels existed, so the last day I stayed in Bangka I choose SwissBelhotel Pangkalpinang.
Check in process was so fast and a girl was help me in sincere service ( sorry I've forgot her name ) my bad.
Got the room and it was met my expectation. The room was very clean, spacious with a GOOD PRICE hehehe
I ordered my meal for my dinner, the foods came quite fast with good condition, delicious taste and nice presentations.
So......... I am looking forward to have my annual leave and plans my vacation in this hotel again.
Thank to your staffs that very helpful during my short stay.

Date of stay: September 2020
    • Location
    • Cleanliness
    • Service
Thank 354arif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ifan E-Commerce, Revenue Management at Swiss-Belhotel Pangkalpinang, responded to this reviewResponded 16 October 2020

Dear Irfanb60,

Thank you so much for your kind words regarding your last stay with us. It is always a true pleasure to arrange a perfect stay for your holiday in Pangkalpinang. We were gratified to learn that you were satisfied with our service

We are looking forward to your next stay and send you best regards from Pangkalpinang.

Ivan Prawoto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 23 September 2020 via mobile

Nice hospitality and good ambience especially lobby..still need improve regarding landscape though..but overall worth of money..

Good place for hang out especially during weekend night for the buffet..I with my friends really enjoy having meal there and they really implement Covid Protab

Date of stay: September 2020
Trip type: Traveled with friends
Thank Naunai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ifan E-Commerce, Revenue Management at Swiss-Belhotel Pangkalpinang, responded to this reviewResponded 16 October 2020

Dear Naunai,

Thank you so much for your kind words regarding your last stay with us. It is always a true pleasure to arrange a perfect stay for your holiday in Pangkalpinang. We were gratified to learn that you were satisfied with our service

We are looking forward to your next stay and send you best regards from Pangkalpinang.

Ivan Prawoto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 September 2020

Warm welcome in the colourful lobby.

The Good think:cleanliness in The room make you feel can not moved on from The bad.

Good breakfast, credit to authentic tradisional beverages Called jamu. Its was amazing.

Recomend iga dine in swiss Cafe.

Spent noon time With kiddos in The pool. Also The Best option if You not feel want to going out.

Value for money... Good service.
Willing to come back soon.
Cheerssss.

Date of stay: August 2020
Trip type: Traveled with family
Thank Irfanb60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ifan E-Commerce, Revenue Management at Swiss-Belhotel Pangkalpinang, responded to this reviewResponded 23 September 2020

Dear Irfanb60,

Thank you so much for your kind words regarding your last stay with us. It is always a true pleasure to arrange a perfect stay for your holiday in Pangkalpinang. We were gratified to learn that you were satisfied with our service

We are looking forward to your next stay and send you best regards from Pangkalpinang.

Ivan Prawoto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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