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“Rip off for what you get, don't go here”

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Arctic SnowHotel & Glass Igloos
Ranked #1 of 1 Hotels in Sinetta
Certificate of Excellence
Reviewed March 28, 2017 via mobile

This place is too expensive for what you get.
We stayed in the last week of the season, spent one night in the glass igloo and one night in the snow hotel.
It was clearly evident to us that the staff were ready for closing as they did not not care anymore about the guests. Everything was difficult, complicated and took forever.
In this place you need to book your food in advance and even pay for it in advance. How strange is this? The place is not child friendly as children are expected to eat the same 'sophisticated' food as adults. If you want to change the pre-selection of the food you made, they intend to charge 20euro extra. What a joke.
If you are staying in the snow hotel, the only place to be warm is in the reception building, the locker room or the room behind the lunch room. The staff just ignore you when you request a fire to be made in the room behind the lunch area even when you are cold. The staff just don't care. We waited almost 45min for a fire to be made after coming in from the cold!
The breakfast, I would rate it as super basic, maybe worth of 2 stars.
As for the sauna, you can only go once a day at a fixed time at night and at a charge. If you want go outside the set hours you pay even more.
I must say, the place is charging far too much do what it offers. The place is truly overrated and we will not come back. Rather go to the alps and stay one week in a 5star hotel. Same price but much better.

Stayed: March 2017, traveled with family
4  Thank Chrisonaplane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 26, 2017

This is definitely a bucket list experience. We stayed in the snow hotel for one night then in a glass igloo. It is better to do it in this order. The staff is very friendly and the aurora alert and night watch that wakes you up is essential to learn how to spot the auroras when you just arrive.

During the day there are activities such as snow shoes, toboggan and ice fishing at the hotel.

  • Stayed: February 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Dirk182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcticSnowHotel, Myyntipäällikkö at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded April 11, 2017

Thank you for staying with us! We also recommend to stay first night at SnowHotel after which it is nice to go to the comfort of your warm glass igloo. Aurora alarm is available in both of the accommodation types so that you don't miss the chance to see the beautiful light show!

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Reviewed March 21, 2017 via mobile

Woke up to the view of clouds this morning! Stayed in this unique hotel for one night just to experience what it is like to stay in a glass igloo, and it's worth every minute. The room is well laid out, clean and kept warm. The glass ceiling and walls gave us a wonderful view of the snow and trees, even though we did not manage to see the northern lights.

Stayed: March 2017, traveled with friends
Thank Slaw66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcticSnowHotel, Myyntipäällikkö at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded March 22, 2017

Thank you for staying with us, it is definitely an unique experience even if you don't see the northern lights! Maybe next time :)

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Reviewed March 16, 2017

The hotel is really impressive. It's SnowHotel part (there are also glass igloos) is made completely of snow and ice and it's something really beautiful with all those sculptures, stunning ice bar (where you can have a drink in a glass made of ice) or ice chapel.

We decided to sleep in the SnowHotel part. Temperature at night was well below 0 Celcius degree so it was cold but we somehow managed to survive it. Great experience but you have to be dressed very warmly. In case you can't stand such temperatures, there's one room that is much warmer and tourists are allowed to sleep there.

The hotel is located away from any city lights so it's a great spot to see northern lights (we saw them!) or just have a walk during the day.

Regarding meals - dinner was ok (I had elk, my girlfriend salmon) but breakfast was very good.

  • Stayed: March 2017, traveled as a couple
    • Value
    • Location
    • Service
1  Thank WojciechToman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcticSnowHotel, Myyntipäällikkö at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded April 11, 2017

Thank you for staying with us!

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Reviewed March 13, 2017

We spent 2 nights in this hotel and would recommend to anyone!! The igloo's are huge and ours was a standard one for 2 adults and our 9 year old. Very comfortable and very warm. The hotel complex is really nice and the ice hotel is fascinating. We had breakfast and an evening meal there and the food is really nice. Evening meal is pricey but comparable with other hotels in the area. Although the aurora alarm went off on the 1st night, we didn't see them, however, we were lucky to see the lights from the comfort of our own adjustable beds on the 2nd night. Utterly amazing!!!

Room Tip: Any more than 3 people travelling would need a family igloo! Standard igloo's are perfect for 2...
  • Stayed: February 2017, traveled with family
    • Value
    • Cleanliness
    • Service
2  Thank _sarajfaulkner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcticSnowHotel, Myyntipäällikkö at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded April 11, 2017

Thank you for staying with us and for your nice comments. It is definitely an amazing experience to see the northern lights from the comfort of your own bed!

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Additional Information about Arctic SnowHotel & Glass Igloos

Address: Lehtoahontie 27, Sinetta 97220, Finland
Location: Finland > Lapland > Sinetta
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Sinetta
Price Range: ₱15,600 - ₱48,585 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arctic SnowHotel & Glass Igloos 3*
Number of rooms: 75
Official Description (provided by the hotel):
ARCTIC SNOWHOTEL Our SnowHotel sleeps 70 guests and is one of the largest in the Nordic region. This spectacularly handsome building is carved each year to be different in appearance. The walls and furniture surfaces of the unique rooms are decorated with ice art and illuminated artwork. The room temperature is 0–5C°, but using the sleeping bags intended for extreme conditions combined with reindeer furs, you can be sure you will stay in warmth and comfort. On the shores of the lake the moonlight, stars and Northern Lights illuminate the silent, Lappish nature. As our guest you will have a good night’s sleep as the Aurora Alarm searches the skies for you. GLASS IGLOOS Next to SnowHotel you will find the tranquillity of the glass igloos. Staying overnight in a glass igloo feels like sleeping in the open, but inside the igloo it is just as warm and cosy as a hotel. The igloo village is set in an opening surrounded by pine trees, sufficiently far away from the city lights, making ideal conditions for watching the Northern Lights and enjoying starry skies. Have a good night’s sleep as the Aurora Alarm searches the skies for you: once the Aurora Alarm has woken you up, all you need to do is open your eyes, look at the night sky and enjoy the sight from the comfort of your bed. ... more   less 
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