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Arctic SnowHotel & Glass Igloos
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Reviews (336)
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Reviewed February 23, 2017 via mobile

- Fab location
- Wonderful staff (Marika!)
- Food disappointing for price
- Igloo stay better than night in ice room


We have just returned from a 3 day trip of a lifetime in Finland staying at the Arctic Snow Hotel And Igloos. We had booked this on offer after spotting the igloos on various websites and having listed it on our bucketlist for a while. My honest advice- just go and do it!! Yes it's expensive, yes it's a remote place to get to, yes it's cold... but you'll love it.

One colossal thank you to Marika, an absolutely fantastic matridee for whom nothing was too much. She went absolutely above and beyond for us, helping us plan in only three days (with no pre-booking, oopps!) what should have taken a week. We had a very emotional goodbye too! She is a gem and a real asset to the Snow Hotel!

We stayed two nights in the igloos, which were spacious and warm (!) and offered a lovely retreat after exploring an icy Rovenemi city Centre. Note: I'd recommend these for couples who are erm... 'intimately close' - the bathroom is more of a privacy screen and you can hear everything. For us, that's fine! But perhaps for those in the early shy days, it's not always conducive to alluring mystery!

We spent our third night in the ice hotel itself. Wowee. What a night! I have traveled a little, and have stayed in some uncomfortable situations, but for me, I couldn't find a spot between breathing vs warmth that allowed me to truly settle. Do it for the experience... not for the REM cycles! Helpfully, there is also the constant option of the Aroura alarm, which allowed us to see the Northern Lights faintly two nights running!

Foodwise... Kota was by far the best. Reindeer served by a roaring fire was perfect for chatting, laughing and drinking beer. For us, a rushed dinner in the ice restaurant or a bland meal at the Log cabin just did not compare.

We also managed to cram a few activities into our stay, namely doing a Husky sleigh ride and Visiting Santa Claus' Village. Now, I know there are those who disagree with sleigh rides on ethical grounds and that's fine, but we are dog owners ourselves and made a point of meeting the dogs, seeing where they are kept, seeing their temperament (are they social/confident/happy/clean) and most importantly- seeing how the trainers interact with them. We went with Bearhill in the end, after seeing the trainer cuddling the dogs, getting 'kisses' from them, changing those who looked tired and lots of waggy tails. Our 5km ride was fantastic and something I'd really recommend. As for Santa Claus' village, perhaps this is more for kiddos? There are tonnes of gift shops, and little ad ons like Santa's post office... but if you wanna meet the big guy himself... there will ALWAYS be a queue. Wasn't for us, but €30 for a photo after a 40 minute wait might be right up your alley? We also spent a day in Roveniemi, where they have several malls, eateries and views from the frozen river (beautiful) if you want something a bit more cosmopolitan after three days in the wilderness.

After spending only three days in a beautiful snow covered Finland our only gripe is that we didn't see the Northern lights as clearly as we'd hoped. But, no one can control that and frankly... that just gives me an excuse to book another Arctic holiday!

Indulge yourself, say yes to everything and wrap up warm! Enjoy!

Stayed: February 2017, traveled as a couple
1  Thank Catherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcticSnowHotel, Myyntipäällikkö at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded March 2, 2017

Thank you for your detailed comments, I am glad to hear that you enjoyed your stay. It is good to book several nights as Rovaniemi has lots to offer! Couple of nights in the wilderness at our hotel can be also very relaxing as you suggest. I have forwarded your thanks to our staff and especially to Marika as well :)

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Reviewed February 20, 2017 via mobile

Our glass igloo was clean and tidy, I imagine had the night been clear that it was perfectly set up to see the aurora, with beds that can be tilted and moved to face out the windows. The campus was interesting and beauty Kelly decorated with lights.
Dinner in the tipi hut was cosy and warm. The salmon is cooked on the fire pit in the middle of the room.
The snow castle was pretty cool, decorated with lights and sculptures, each room was different themed.
Pretty expensive stay but overall a good memory

Stayed: February 2017, traveled as a couple
Thank Tina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcticSnowHotel, Myyntipäällikkö at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded March 2, 2017

Thank you for staying with us, I am glad to hear that you had nice memories from your stay. On a clear night this is definitely THE place to be to see the northern lights!

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Reviewed February 18, 2017

Stayed here 12th and 13th February. Expensive but it was our wedding anniversary present to each other and we were waking up somewhere romantic for Valentine's day.

Flights delayed. Staff excellent re pick up and changing booking for private sauna.

1st night dinner in teepee- salmon lovely everything else ok. Private sauna and outside jacuzzi at 11pm in -5 more fun than it sounds. Igloo fab. Very warm nice view.

Did day trip 2nd day with outside company. Transfers from hotel only at 2 set times so bit limited

2nd night drinks in ice bar- as name suggests it was cold but fun

Dinner ice restaurant- cold but not so fun. Quickest dinner I've ever ate. Didn't like elk (personal taste) but chicken ok . Made to pay for drinks as pudding arrived apparently people run off early because its do cold. Pudding on lovely ice plate in shape of snowdrop

Snow hotel...my it was cold. One of most uncomfortable holiday experiences ever. Not the romantic stuff of the photos..lovely beds swathed with furs. Cocooned and claustrophobic in very efficient sleeping bag. Not great when you are a women of a certain age and overtaken with hot flushes! Escaped a few times to the cosy toilet and locker room. Lots of young people there with even less stamina than me!

Glad I did it - but whole experience expensive including drinks and meals. Captive audience and miles away from anywhere so need to pay over the odds

Again cause of limited transfers at airport hours before flight

  • Stayed: February 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Caterina O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2017 via mobile

A bit further from the centre and takes around 30 min to get to from city centre. Transportation is at a price. The hotel provides 2 types on rooms, glass igloo with glass roof and ice hotel with ice walls and beds built from ice. We stayed in the glass igloo which is for 3. The log is not large and just fit for 3 adults with some luggages. Beds are adjustable for viewing aurora. Wifi is free with strong connection. Breakfast is included and food is acceptable. The snow hotel with a restaurant and bar inside inside is interesting as it is built every year with ice from the surrounding. Hotel is isolated but there are 3 restaurants for dining and requires booking in advance. Limited menu but food is good especially the grilled salmon. Everything in this hotel is at a cost but it would have been the best way to view northern lights with enough luck.

Stayed: February 2017, traveled with family
1  Thank LEONA T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcticSnowHotel, Myyntipäällikkö at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded February 20, 2017

Thank you for your nice comments, I am sure this information is useful for other visitors.

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Reviewed February 14, 2017

The best place of our whole trip because we managed to catch aurora here consecutively for 2 nights. Igloo has toilet facilities and space enough for the family. Best of all it had a buzzing system to alert guests of impending auroras even in the middle of the night. Only set-back is that each unit had a lighted doorway and when aurora shows, it needs as much darkness as possible. Highly recommended.

Room Tip: best to h.ave toilet attached
  • Stayed: December 2016, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Funnybones0002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcticSnowHotel, Myyntipäällikkö at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded February 20, 2017

Thank you for staying with us! Many people do book two nights with us in order to have a better chance to see the northern lights but great to hear that you managed to see those on both nights.

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