The staff in the shop are incredibly rude - both those hiring the equipment and the staff on the JPK ski school desk. I don’t know if it’s that they get paid badly or they hate their job and/or working with tourists or all of the above. Whatever the reason they could all do with customer service training or a change of job, The ski instructors (we had two) were both thankfully nice, but first impressions of the school from the admin team was very poor. E.g email communication beforehand had confirmed our reservation but when we turned up the woman on reception aggressively claimed we hadn’t reserved and must have come to the “wrong ski school” - she only backtracked (with no apology) when we produced an email from the very same school as proof. I would not return to this shop to hire again or use the ski school, in spite of the nice teachers, as they are so horrible to deal with.