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Ways to Experience Tsitsikamma Canopy Tours
from US$51.78
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Reviews (1,855)
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All reviews zip lining great fun fear of heights great experience whole family felt safe beautiful forest garden route whole experience well worth the money bucket list safety briefing a lot of fun trees treetops platform slides
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Reviewed 18 January 2021

Been such a tough year for everyone - especially kids as they have not been able to do the social things that most teenagers usually get to do. The canopy tour was a wonderful opportunity to feel young and free again. The tour and staff were professional and fun and handled with the appropriate Covid protocols in place. Thank you for an enjoyable experience,

Date of experience: January 2021
Thank FrequentFlier743569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee-Marque_Jansen, Public Relations Manager at Tsitsikamma Canopy Tours, responded to this reviewResponded 2 weeks ago

Hi FrequentFlyer :-) Like the name btw

Thank you so much for choosing Africa's best and first Canopy Tour to come and experience a world of diversity. I am pleased to hear you and your family enjoyed your time with us and found our staff professional and fun.

Keep safe, many thanks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 14 January 2021

The surroundings and context of the canopy are quite amazing, but the whole tone of the outing surprised me. I expected a tour of the canopy, with information and informed insight into to the trees, the animal life, and the plant life up there, and how that relates to the forest ecology and eco-system sustainability. The guides were not equipped at all with information, but rather setup the experience as a kind of (but actually not very much for me and my kids) high-adrenaline yelping/whooping/shouting kind of outing. The children and I enjoyed it, and while the whole setup is fantastic, the forest amazing, a shift in the guides attitude from a cheap (and somewhat jaded repeated) tourist narrative, to some learning and knowledge of the forests while up there, would have enriched considerably.

Date of experience: December 2020
Thank Jonathan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee-Marque_Jansen, Public Relations Manager at Tsitsikamma Canopy Tours, responded to this reviewResponded 15 January 2021

Dear Jonathan D

Thank you so much for choosing Tsitsikamma Canopy Tour to come and experience a world of diversity while ziplining through the lush green forest. It is always good to hear back from our most valued clients and even more so when they can constructively give us feedback on how they experienced the tour.

Forest, fun, adventure, speed, zipline, and cable sliding are some of the words one can use to describe our eco-adventure forest Tours. We offer a First of its Kind in Africa experience with the Tsitsikamma Canopy Tour. Based on the Canopy Tour concept that originated in the lush forest of Costa Rica, this makes Tsitsikamma Canopy Tour the Originator of Canopy Tours in Africa :)

Although often associated with the word “zipline”; Tsitsikamma Canopy Tour does not offer “just another zipline” experience. A Canopy Tour is an established route through a wooded and often mountainous landscape making primary use of ziplines and aerial bridges between platforms built in trees. Tsitsikamma is home to Outeniqua Yellowwood trees that are over 600 years old and we are fortunate enough to share this with visitors from all over the world.

The similarity between a Zipline and a Canopy Tour is the fact that both use cables and similar safety equipment, and while you can Zipline anywhere else in the world. You can only Canopy Tour in Tsitsikamma – having experience indigenous forest, birdlife, and environmental education once done. Compare to the average zipline, the Tsitsikamma Canopy Tour system is in a pristine wilderness area with unsurpassed beauty.

I am pleased to hear you found the surroundings and context of the Canopy Tour amazing; it is sad that you did not get enough information during the narration on your tour. This is one of the things that differentiate us from being just another zipline operator. If at all possible, it will be sincerely appreciated if you can make contact with me on marketing@stormsriver.com so we can establish who your guides were and make sure they get booked for more information sessions with our FGASA trainer. Our guides are employed locally from the community and it's important that we invest and develop them to make sure when you come here with your family you get value for money.

Wishing you and your family a wonderful year. Please do make contact so I can also extend an invitation to come and relive some adventure in our treetops.

Regards,

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Reviewed 14 January 2021

We thoroughly enjoyed our Canopy tour - we’ve been wanting to do it for ages and it did not disappoint! It was a wonderful family outing with our 2 teenagers (13 and 15) and is highly recommended. My only disappointment was that it was too short! We could have carried on for hours. The staff were fabulous, safely precautions perfect and Covid control excellent. An excellent adventure and a great family bonding opportunity. Highly recommended.

Date of experience: January 2021
Review collected in partnership with this hotel
Thank jennin2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee-Marque_Jansen, Public Relations Manager at Tsitsikamma Canopy Tours, responded to this reviewResponded 15 January 2021

Hi Jennin2021

Thank you so much for the review. I am so glad you finally had a chance to come and zip with us in the treetops - we often get that from clients, but we form part of Canopy Tour South Africa and if you looking for something a bit longer, excellent quality like ours. I will highly recommend checking out some of our other branches.
I am pleased to hear you found our staff fabulous and that you are happy with our protocols put in place.

Have a fantastic 2021!!!

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Reviewed 14 January 2021 via mobile

Great outing for our family. Vinolia and Alrin were superb. A real pity about the poor quality visors on our helmets though which were creased and flimsy and reduced the clarity of vision a lot. Cheap and easy to replace but the super-unfriendly operational manager was not interested in our complaint and even suggested we should leave if we weren’t happy! We see the need in view of covid, but come on guys - given the price of the activity, I really think you could do better on this point. Would have rated it a 5 otherwise.

Date of experience: January 2021
Thank WaresCrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee-Marque_Jansen, Public Relations Manager at Tsitsikamma Canopy Tours, responded to this reviewResponded 15 January 2021

Dear WaresCrew

So glad to hear you chose Tsitsikamma Canopy Tour as your choice of family activity while in the Garden of the Garden Route. Always amazing to host family and friends in our lush green forest.

Thank you so much for taking the time to review us, it is always good to hear how you experienced it and where we can improve (there's always room for a little improvement :), even in an International Award-Winning company like ours). I am pleased to hear from you and fun with your family and found our guides superb! Can you believe Aldrin is actually new to the guiding department? He just completed his training and already a hit with the clients!

Tourism is one of the industry hit the hardest with lockdown and regulations, we are ever so thankful for clients like yourself that still feel it is safe to come out and explore and is appreciative of the protocols we have in place. The behavior of the Operations Manager as explained by you is inexcusable and most certainly not a representation of the team - you had an amazing time with Vinolia and Aldrin and it's a testament to it. I am glad you see the need for the visor, and hopefully, you will be back to come and explore without a visor when we are allowed to do so.

Wishing you and your family all the best.

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Reviewed 11 January 2021

As a family we decided to start 2021 on a high and booked a canopy tour. What an experience !! Rowin Munnik and Jamie-Lee Redlinghuis made sure that we will never forget this experience, very professional and fun !! Thank you to the Canopy Tour team for a memorable day.

Date of experience: January 2021
Review collected in partnership with this hotel
Thank Werner R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee-Marque_Jansen, Public Relations Manager at Tsitsikamma Canopy Tours, responded to this reviewResponded 15 January 2021

Thank you so much for the beautiful review Werner R.

So pleased to hear that these two gave you an unforgettable experience in the forest. They started with us in November for the season and as we are not with them in the forest daily, it is fantastic to hear how they have grown into delivering such exceptional service.

Stay safe and keep flying!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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