My message to Dakak went unanswered… for 2 weeks now

1. Since not all amenities are available, in fairness, the room rates should have been reduced. Presumably, the room rate covers use of all amenities but since not all are open, a corresponding reduction should have been fairer to your patrons.
2. Toilet fixtures were broken/leaking
3. As a beach resort, it would have been nice if you provided beach slippers at least for the deluxe rooms
4. No face/hand towels were provided. It’s a standard for resorts of your category and for the price you charge.
5. Wifi was mostly unavailable/spotty
6. No beach towels in the pool - again, standard for resorts of your kind.
7. Buffet breakfast for deluxe rooms was converted to regular breakfast since, reportedly, only a few rooms were occupied. Not fair, right?

#itscalledcrickets
#nihaniho

The service is very bad! No welcome services! The bed and pillows were not comfortable at all. The towels are so thin it looks like a rug! The towels look very dirty. My goodness! there was only one person in your front office and took so long for my check-in. I was expecting so much from your resort! This review is coming from a manager that works in a 4 star hotel in Chicago. I just came from bawbawon island and it was perfect!

Check in was smooth and had a big and spacious room for 2 people with a very cold aircon and fluffy pillows that are really comfortable. Food was great and priced accordingly. Indeed, it is your paradise destination in the South 😊