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Reviewed 24 October 2021

Just one word excellent
The staff was very helpful. Foods is excellent
Rooms were clean and hygenic. Games room was very well maintained.Swimming pool was clean.Most important thing is it is very easing accesible

Date of stay: October 2021
Trip type: Traveled with family
Thank ilyasqur5435
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 October 2021 via mobile

Zara resort we visited as a part of family weekend trip. During dushehera time, we stayed in the resort for two nights. It is close to one site point of khandala. Good location and property is also good. There is swimming pool and small court if one want to play. We took a Moghul room which are bit bigger with balcony. The food is good not very costly and service level is good. I love and recommend others, though bit costly worth trying.

Room tip: Nice place to stay if you plan in Khandala, they have ample parking place so no issue for own vechile.
Date of stay: October 2021
Trip type: Traveled with family
Thank DMitra
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 October 2021

This resort offers you almost everything that you may wish for in a great weekend! The ambience, the serenetiy, the rooms, the facilities, everything was excellent!

You will get pool facing / stable facing spacious and clean rooms with hot shower all day, clean wahrooms, towels, a TV, mini-fridge, and cutlery with tea /coffee options.

There are seating space (benches and swings) avaialble around the pool to spend time.

In house hotel available for guests who do not wish to go out for meals. Play room available with options like TT, Carrom and Pool which was maintained pretty well.

Located at a quiet place away from the city makes it an attractive pick for most, and sunset point is just 15 mins walk away, what more can you ask for?!

Overall it was a great choice, friendly staff and services.

Date of stay: October 2021
    • Sleep Quality
    • Rooms
    • Service
Thank Mrunal G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 October 2021

We have great experience
Quality of food is very nice and the best is veg and non veg is the huge selection
Even they follow COVID guide line very well.rooms are well clean n buffet is highly appreciated they have live counters.

Date of stay: September 2021
Trip type: Traveled with family
Thank Dalmetpragati
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 August 2021

This hotel is located on the old Mumbai Pune highway and is easy to locate.

Pros:
- Hotel lobby and outdoor areas are maintained well and are clean
- Food in the restaurant was good
- Rooms were spacious with a small balcony (though the AC unit in the balcony kills half the experience)
- Some of the popular view points in Khandala are about 1km away

Cons
- Views from the room are nothing much (can see a few trees)
- Room was not cleaned well properly before alloting to us (probably because we had come before usual check-in time and they cleaned in a hurry)
- Water in the bathroom was only luke warm (especially on a cloudy day - probably due to the solar) - You can ask for hot water in a bucket.
- Whenever there is a power cut (and there were a few during the day as well as night), there was a load squeaky sound (probably from the split AC) - As a result ended with broken sleep during my stay. However the power back up in the hotel works well

Date of stay: August 2021
    • Rooms
    • Cleanliness
    • Service
Thank Sandyraj1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Zara's Resort Khandala, Sales at Zara's Resort, responded to this reviewResponded 30 August 2021

Dear Valuable Guest
Greetings from Zara’s Resort Khandala..!
Thank you for making Zara’s Resort your choice of accommodation in Khandala. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel.
We regret for the inconvenience caused during your last stay. Your concerns have been noted and corrective action has been taken. We would like to assure you that our services are always at par and this may be one of those rare times when things didn't go well. We request you to visit us again and we assure you the best of services.
We deeply value your relationship with Zara’s Resort and are committed to providing you with the highest level of service simply because our Guest’s deserve the very best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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