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Reviewed May 14, 2015 via mobile

What can you expect from a 1 star hotel? No toothbrush, no toothpaste, no shower cap, and all the other necessary basic amenities. There is, however, a tiny soap bar and a 2-in-1 shampoo / body wash which was, unfortunately, not replenished on our 2nd day at the hotel. The basin is not attached to a small bathroom booth nor to a toilet cubicle. There are no locks to the semi-transparent bathroom and toilet, so you need to give a lot of respect to your partner when using the toilet and especially when taking a shower. The room is not big enough for two cabin luggage, too. Breakfast is a whoop 16CHF (additional) so we just decided to buy and eat from the supermarket. The Les Esserts tram stops just on the opposite side of the hotel so you can get easy access all around Geneva, so long as you know which stops to alight from and so on and so forth. The hotel gives a free transportation ticket during your stay at Ibis Petit-Lancy, so you don't have to worry about the expiry time of a public transportation ticket every time you want to go somewhere in Geneva. Check-out is easy; all you need to do is just place your room cards inside a transparent box at the reception desk and you're as good as ready to go.

Date of stay: May 2015
Trip type: Traveled with family
Thank forsaken0606
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
lore42, Directeur général at ibis budget Geneve Petit Lancy, responded to this reviewResponded May 20, 2015

Dear Customer,

Thank you for taking the time to tell us about your experience at the ibis Geneve Petit-Lancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
For your information the breakfast is only CHF 11.00 per person

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely

Thierry ABEL
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2015

We stayed for only one night but it was a lovely stay!
The room was cute and clean, the bed really comfortable, breakfast very rich!
We even had a crazy request and they surprised us by actually fulfilling it!

Date of stay: May 2015
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Oana B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
lore42, Directeur général at ibis budget Geneve Petit Lancy, responded to this reviewResponded May 20, 2015

Dear Customer,

We very much appreciate your comments regarding your stay at the ibis Geneve Petit-Lancy. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Best Regards from Geneva City

Thierry ABEL
Directeur Général

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Reviewed April 16, 2015

Good clean and modern small room, got an IKEA feel to it, in a good way. Friendly staff. Air conditioning seems to be missing though or at least one can not regulate anything in the room. Breakfast ok, the wifi logon process can by a total nuisance though. I'd suggest to find a better provider. Good location with daily shopping options, tram connection to downtown Geneva is easy.

Date of stay: April 2015
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
1  Thank d z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Laurent R, Manager at ibis budget Geneve Petit Lancy, responded to this reviewResponded April 22, 2015

Dear Zufi,

Thanks for your nice comments about our property. Regarding WiFi we ensure the best quality and security by providing a Swisscom Hotspot access for free. Login can be quicker & smarter by using the "free sms login", we would be pleased to show it to you during your next stay !
Kind regards,
Laurent Ragueneau
Assistant Manager

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Reviewed March 22, 2015

Because of the yearly Auto show in Geneve, all hotels were suddenly scarce of rooms in mid-March. But not Ibis Budget in Petit-Lancy. So luckily I had a room, however overpriced.

So next time there is overload on rooms in Geneve, Ill try something different out of town. Ibis is predictable in its service, you have a clean room, professional staff, predictable good access to wifi. So that works well for travelers that needs to work. But I would also like the price to be predictable.

I was happy to realize that it was very easy to access centra of town from this location. There is also buses to the airport right nearby. So do not get put of from it being a little more out of center of town than some of the other hotels. Its easy to get around by taxi but also by trams and buses in Geneva.

Room tip: They are very much the same. I was close to a big road, but very good windows that prevents noise. So that did not matter at all.
Date of stay: March 2015
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
1  Thank GudrunB231
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Laurent R, Manager at ibis budget Geneve Petit Lancy, responded to this reviewResponded March 26, 2015

Dear GundrunB,

Thanks for your nice feedback about our hotel, and happy to read you enjoyed your stay by us. Effectively during international event and especially Geneva MotorcarShow, room price is increased accordingly. This can be partially avoid by booking your room very early.
Thanks again for your concerns and looking forward to welcome you soon again,
Kind regards,

Laurent Ragueneau
Assistant Manager

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Reviewed March 13, 2015

Stayed here for 6 days during a conference in Geneva. Hotel Ibis Budget isnot located near the regular attractions in Geneva. However, it is close to the tram and bus stop "Petit Lancy" which makes it convenient to travel to the airport as well as to the city center quite conveniently.

The rooms are quite small, but well organized. In my double bed room, the additional bunk could easily accommodate one child (though I stayed alone). The quality of bed and linen is fantastic. The bathroom (rather the bath chamber) was very small, but cleverly designed. The hotel provides wifi without any additional charges which is very good. Buffet breakfast is available on the ground floor for additional payment. I must also mention about the staff at the reception. They are cooperative and polite. They also provided the complementary bus ticket for my entire stay which was very helpful

Overall, I loved my stay there at Ibis Budget Geneva.

Date of stay: July 2014
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
1  Thank somdev30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Laurent R, Manager at ibis budget Geneve Petit Lancy, responded to this reviewResponded March 26, 2015

Dear Somedev30,

Thanks a lot for your kind feedback about our property, and happy to learn you spent a nice time with us. With pleasure we will welcome you in a near future !
Kind regards,

Laurent Ragueneau
Assistant Manager

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