The hotel looks quite new and the room is very clean and quite spacious. The staff in the reception are very friendly and helpful. There are some restaurant and a supermarket near the hotel. The hotel is not in the centre of Lucern but only 2 stops (7 mins) to the main train station of Lucern by train. When we first arrived, we lost our way as there was construction near the train station and the pedestrian was blocked. Luckily, the people in the neighborhood are very nice and showed us the way to the hotel. The buffet breakfast is good. I paid deposit and then the reception lent me a kettle. I think this hotel is value for money.