Hi,
The hotel is located very near to Kriens Mattenhoff station which is 10 min from Luzern. Trains run every 15 min from Luzern and is also accesible via bus.It is very near to Mt Pilatus and with the travel pass provided you can travel around Luzern for free.
The rooms were clean and big enough. Check-in and check-out was smooth and the breakfast was good.The person at the reception was really helpful and provided all help possible.The lady serving breakfast was also really helpful.

The prices are bit on higher side, but so is everything in Switzerland. :)

We enjoy stayed with Ibis group. Since the location was great however the place might not be convenient for shopaholic much but our trip was full of loved Switzerland country. Promise to be there again.

This hotel is a little far away from the city centre of Lucerne. At first we were given super small room twin but upon request they immediately moved us to a much spacious room with a double bed! Which was much appreciated :)
The young guy at the reception was super nice and friendly (Forgot his name) we enjoyed our conversation would love to reconnect with him.
Breakfast was included with our tour and enjoyed the breakfast options which included pancakes. Breakfast area is not very big but it is cozy!
They give you free travel pass for the local transportations (which is super convenient!!) and the train station is less than 10 min walk from the hotel. The train is frequent so we went out for dinner in Lucerne. There is a 7/11 like departmental store across the road behind the hotel and you can get your water, snacks, beer and ice cream etc. It was a memorable stay! Highly recommend.