We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (33)
Filter reviews
33 results
Traveler rating
21
8
2
1
1
Traveler type
Time of year
LanguageAll languages
More languages
21
8
2
1
1
Show reviews that mention
All reviews western style living room public onsen course dinner tub privacy ladies luggage facilities guests setting nature ryokan meals
Filter
Updating list...
1 - 6 of 33 reviews
Reviewed 25 September 2017

Miyama Sanso is located in a small onsen town named Kurokawa Onsen 黒川温泉, it is known to be one of the most beautiful onsen town in Japan. There are many ryokans in this town, some with their own private onsen in their room and some has public baths in the ryokan. There are also many public bathhouses in town that you can visit with your yukata and geta sandals on.

Location
Kurokawa, Japan

Style
Onsen ryokan

Check In
Signage was quite weak as there are many onsen ryokans in this area and we made a mistake in driving to other ryokan’s car park. We were directed to the right car park at last which seem wuite empty. They greeted us immediately and like all ryokan customs, all staffs bows while they wait for you to get out the car and help you offload luggage. We took a long time to offload the luggage and the staffs were all waiting which I felt really bad for that. The reception was at the front and a lady who spoke Mandarin checked us in as we are Chinese. She was very polite and kind, talked us through the facilities eg. the public onsen on site and at their sister’s ryokan next door. She told us where we will be having our meals, told us the options for breakfast and time, then gave us our keys and showed us to our rooms. The only thing I dislike was she assumed we all understand Mandarin which I could barely understand, I hope they would provide English or gave us an option

Room
A2 room – Western Room + Indoor-Bath

We picked the A2 which is the Western style of the room and A3, the Japanese style room. In the A2 Western style rooms, the living-room has a big sofa, an armchair with a footrest. I really liked the western style room, there is a balcony with 2 chairs and a table outside where you can relax and enjoy the nature. Although there is no sea view or mountain view, it was still great to see the beautiful greenery. Every room or suite I would say includes a long hallway, living-room, bedroom and a big bathroom with onsen.

Hallway
So we were led to our little suite/room, and as Japanese traditions we will need to remove our shoes at the entrance and change into the slippers provided. There are traditional Japanese geta provided for walking around the site too but you cannot wear it inside, strictly for outside.

Living room
The first room you enter on the right of the hallway is the living-room which was very spacious and has the view of the balcony. A large sofa that can fit almost 4 people on, and very comfortable armchair with a footrest. There is also a large wooden coffee table where there is a booklet introducing the facilities onsite, however there was no English, only Japanese which isn’t very convenient There is also a map of the Kurokawa onsen town which makes it easier if you are out to explore on foot.

Balcony
A wooden table and chairs were provided outside on the balcony, although there are no sea view, it was still very relaxing and tranquil outside. The view is directly looking down at the restaurant where we will be dining for dinner and breakfast.

Bedroom
The room adjacent to the living-room was the bedroom, the bedroom was lot more simple than I expected. There is no door in-between the bedroom and the living-room except a little doorway, however they do have seperate air conditioner in each room which also provides heating as it does get very cold at night. There were two singles bed, two bedside tables and a wardrobe, nothing more. At Miyama sanso western beds are provided instead of tatami which is better for elderly who has trouble getting up. Most onsen ryokan provides yukatas for guest, however Miyama Sanso provides these lounge wear which I did not like, it looked more like uniform for staffs here. Pink for ladies and yellow for men, they provided the wrong sizes and it definitely did not make me look pretty unlike wearing the yukata

Bathroom + onsen
Upon turning left at the end of the hallway is the bathroom and washroom. You will find the coffee machine, kettle next to the sink where the toiletries are. There is a sliding door on the right side which leads to a big bathroom where the onsen tub is. In the western room a big rectangle onsen tub is provided, hot water was running continuously. The tub is so big you can fit a family of four in there easily, there is a button to stop the running spring water but I did not stop it as I liked the sound of the water. There is also a shower on the left which you are supposed to shower before going into the tub. This was my favourite room indeed, having a dip while watching the reflection of the sun through the wooden windows was as Japanese as it gets, so soothing. I strongly recommend going for an onsen right away during sunset time then a morning dip, the atmosphere is completely different.

A3 – Japanese Room + Indoor-Bath
Every ‘house has two rooms – a Western room on one side and a Japanese room on the other side, so if you are in a big group like we did and chose both of the rooms, you will get a choice to connect the two and becomes a bigger house.

Living-room

With the Japanese room you do not get a sofa or an armchair but a big wooden table at the centre with two tatami seating. There isn’t a balcony but a large window overlooking the greenery too with two comfortable chair by the side of it. Myself prefers the Western room as I can relax on the sofa while watching TV, with the Kapanese room it is quite hard to sit on the tatami seat cross leg and watch TV for a long period of time

Bathroom + onsen

In the Japanese room it also has it’s own private onsen, however instead of a large rectangle tub, it is a smaller circular tub with hotspring water coming through. The circular tub is a lot smaller and can only fit one person at a time, although the circular tub is more photogenic, I still prefer the bigger rectangle tub where I can stretch out my leg.

Breakfast and restaurant
Surrounding and exterior
Like most ryokans, two meals are provided on site – breakfast and dinner and it is called 一泊二食. A traditional kaiseki meal is served at dinner on the day you arrive and breakfast on the day you check out, this is the real way to stay at a Japanese ryokans. The restaurant here is named Aze and it’s the place for both of our meals. It was a good 5 minutes walk from our room where we were staying and you will have to walk downhill, you can also call them to drive you down in their golf cart, however we opted to walk to enjoy the scenery.

Food – Breakfast
Just like the rooms, Miyama Sanso gave us the choices of the Japanese breakfast or Western breakfast.

Japanese Style Breakfast

The Japanese breakfast came in a bento box with grilled egg rolls, sausage and bacon, pickles and vegetables, a grilled fish, miso soup with clams, bowl of rice and a small dish of fruits. You get to choose a drink of course from coffee, tea or fresh juice. Being a non seafood person, I regret choosing the Japanese breakfast as the grilled fish was too fishy for me and had too much bones. The miso soup was very rich in flavour, however had too much clams so I gave the two dishes away. However the taste and presentation of the Japanese breakfast was above average comapred to the other ryokans I have stayed at.

Food – Breakfast
Just like the rooms, Miyama Sanso gave us the choices of the Japanese breakfast or Western breakfast.

Japanese Style Breakfast

The Japanese breakfast came in a bento box with grilled egg rolls, sausage and bacon, pickles and vegetables, a grilled fish, miso soup with clams, bowl of rice and a small dish of fruits. You get to choose a drink of course from coffee, tea or fresh juice. Being a non seafood person, I regret choosing the Japanese breakfast as the grilled fish was too fishy for me and had too much bones. The miso soup was very rich in flavour, however had too much clams so I gave the two dishes away. However the taste and presentation of the Japanese breakfast was above average comapred to the other ryokans I have stayed at.

Verdict
PROS
Privacy as this was not busy
Western beds
Choice of Western or Japanese rooms
Delicious dinner
Dinner at private room
Fantastic service
Spacious room
Private ensuite onsen
CONS
No English verbally or on paper
No yukata provided
Weak signage
Lots of dust
Breakfast was average
Pricey
This is my second time visiting Kurokawa onsen town and I wish I found Miyama Sanso the first time round. The pictures I found online does not do justice for Miyama Sanso. The pictures I found online makes this ryokan old and has no character, whereas the real Miyama Sanso has so much character. The ryokan was elegant, relaxing and natural, the setting for the private onsen was remarkable. My only regret was not having the time to visit the public onsens on site and only complaint was there was too much dust in the rooms. The rooms were pricey but to have your own private onsen in room with a 7 course dinner, this was a lovely experience and far better than other ryokans I have stayed

Another great thing about Miyama Sanso is you can book it on Hotels.com, most traditional Japanese ryokans is not available on booking sites but you must book via their website which is not English friendly so you will either have to know Japanese or using Google translate.

Would I go back again? Why not
Rating from my brain (out of 5 hearts): ♥♥♥♥♥
Rating from my heart (out of 5 hearts): ♥♥♥♥
Overall rating (out of 10 hearts) : ♥♥♥♥♥♥♥♥♥ 9/10

Room Tip: Have the western room for better seating in the living room
  • Stayed: May 2017, traveled with family
    • Value
    • Location
    • Service
Thank Fatty_Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 March 2016

The ryokan is tucked away in a beautiful little village near Kurokawa, and the setting was perfect for a one-night onsen getaway 

We had a rental car and it's just a 10-min drive from Kurokawa, so getting there was no issue at all.

We arrived at 6pm (which is considered quite late since dinner is supposed to start at 6pm), so once they checked us in and drove us down in their golf cart to our cottage to load off the luggage, we went straight for dinner. We had a half-board package and it included a 7-course dinner, which was adequate, but not great. The plating and presentation was fantastic, but the food was struggling between “modern” and “traditional” Japanese and ended up somewhere in the middle. One classic example is the main dish (where you got to choose beef or fish) and we went for the beef, it turned out to be a Western-style mini “steak” which was honestly quite flat, without the flare of a “steak” nor the char-grilled flavours of a Japanese robatayaki. Same goes for breakfast the next day, nothing really worth mentioning. It wasn’t bad, just not what you were expecting at a luxury ryokan.

The meals aside, this ryokan was GREAT! Loved the layout and surroundings, very quaint and peaceful. We had an A1 type room, which was half of a standalone cottage, facing the expansive fields at the bottom of the village. We loved the view, especially in the morning when the sun is out, so refreshing! The room itself has everything that we needed: Japanese tatami living room, Western bedroom, large bathroom with an indoor onsen and shower, great in-room amenities like the espresso machine and a fun Japanese-style PJ. It’s a good balance between Japanese and Western with modern comfort (lots of electric sockets!), and it was so cozy and comfortable (and warm since it’s still 3 degrees outside in late March) that made you want to stay in and spend more time in the room!

We also visited their public onsen, which was so small (would fit 4 adults and anymore would simply be uncomfortable) and basically just a modern indoor pool-like setup, so I would much rather prefer my private in-room onsen which was far more enjoyable. We haven’t tried but you can also use other public onsen of their sister properties with more interesting locations e.g. onsen in a cave, outdoor garden, etc., they are either a short walk or shuttle bus ride away.

Finally, we booked an in-room massage to finish off the evening, which was a Shiatsu-style massage using finger pressure and quite relaxing. It’s a “light version” of the Chinese Tui Na, so I won’t recommend it to those who are accustomed to more vigorous and deep-tissue massages, but it was perfect for us after onsen and right before our sleep.

All in all, a pleasant stay in a picturesque village!

  • Stayed: March 2016, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Irene I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 20 March 2016

As some other traveler here, we were suggested Miyama Sanso when trying to book at Yamamizuki. The two resorts share the Yamamizuki Onsen, which is very close. This was super, cause the Sanso own onsen is modern, but boring.
The resort is a couple of kilometers outside of the village, we had a rental car, but they also offer a shuttle service to and from the village
We paid about 250euros per person per night, which is a lot. And we were expecting a lot. The price included both breakfast and a 7 course Japanese dinner.
We weren't disappointed, the service was super, our unit was a B1, which meant it had an additional bath tub outside and everything we could asked for, including an espresso machine.
We just really wished we could have stayed longer!

  • Stayed: March 2016, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank monacodanilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 November 2015 via mobile

This ryokan is located in the hills of Kurokawa and is beautiful. As each ryokan is a separate cottage there's a lot of privacy. The cottage is very big and clean. Love the private onsen where we could open the windows and enjoy the breeze. The room is well equipped with coffee machines and amenities.

Service was impeccable.

Food however was just so so and the portion was not particularly big. We wanted to order more but they said they didn't have extra ingredients to make additional portions which we found quite odd.

The area is beautiful and you can rent a bike from the tourist centre which is 5 mins from the ryokan and ride up the hills. As the bikes are electric bikes it was a fun experience.

Stayed: October 2015, traveled with friends
1  Thank Fiona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 June 2015

Newly opened since October 2014, this ryokan was introduced to us by Yamamizuki ryokan (sister ryokan) coz the latter was fully booked.
Miyama Sansou is located at a very secluded corner of Kurokawa - a distance from the Kurokawa village. There are 8 houses, so altogether, there are 16 semi-detached units.
Each unit has its own bedroom, living room, dressing room, bath house n private onsen. The price is probably the steepest in the Kurokawa area - 46000 for 2people , including breakfast so we paid about 57600 for the one night's stay including dinner .

What is good :
It is new n fittings r unquestionably luxurious n elegant. It is just v comfortable n you will feel pampered . Dinner (5000 yen per person a night) is superb in presentation, too pretty to eat in fact :D Its seclusion means you have to eat dinner here.

What is disappointing :
Since guests r paying a lot for the stay, they should have total freedom n privacy to use all the facilities in the ryokan. After all, the configuration of the property , the very private nature of the 16 units means its selling point is "luxury in privacy".
This means complete privacy from guests who are not staying at the ryokan.
However this ryokan allows guests from Yamamizuki to use their public onsen, which I feel is not very reasonable. My own personal experience : when I entered the public onsen at 5pm n saw the crowd of about 10 ladies, I baulked n left. I knew they were all guests of Yamamizuki coz they use the walkway to cross over to the next property n their robes are different from Miyama Sansou's. This is a big minus point.

Tip 1 : Inform the ryokan the time your bus is arriving. They can arrange to pick u up from the Kurokawa bus stop.
Tip 2 : Avoid staying at the 2 units located next to the public bath house

  • Stayed: May 2015, traveled as a couple
    • Value
    • Location
    • Service
2  Thank mordecai12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews