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Reviews (1,113)
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Reviewed 5 April 2018 via mobile

We had a lovely 3-night stay in a Condo Suite with Tatami area, it was perfect for our family of four with all the basic utensils and appliances including a washing machine in the bathroom. Staff are friendly and it is right in front of a golf course and walking distance to the beautiful moon beach.

Stayed: April 2018, traveled with family
Thank LameyHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 17 March 2018

Booked condo building and stay at 10th floor. Excellent ocean view with large balcony, 2 bedroom suite room is spacious over 1000 sq.ft. Staffs are friendly and professional especially Concierge Akane and Junko provide excellent customer service by making reservation of restaurants, golf course and mail service arrangement,...etc.

In the beginning We made mistake of booking for numbers of night and sooner the reservation staff made correction for us. And they provide borrow items such as wii, foot massage, children reading books and different comfort pillow for us to use. Really help with travelling with senior and children,

When we check out, my son left his iPad in the room, but we already in the airport, concierge made arrangement to mail back to our home, really make my children happy, I could not thank them more for that.

Truly JAPANESE hospitality service with excellent room to stay, I will definitely come back again!

Room Tip: Beautiful ocean view
Stayed: March 2018, traveled with family
Thank helloyvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 26 February 2018

Stayed in this hotel for 3 nights in February. This is a resort style hotel with restaurants, gym, pools, a gift shop. The room we stayed in is big and has an ocean view. We took the plated breakfast package. The breakfast we tried were average.
The staff who speak reasonable English are all helpful. We tried both the Orange Restaurant and the Cafe next to the pools. The are both good and reasonably priced. There are also many restaurants on the main road who offer other options.
Overall speaking, this hotel did not disappoint us.

  • Stayed: February 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank 3foylimaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 25 February 2018

On a whim, we decided to book a one-night stay-cation here in Okinawa. One night in a corner suite looking out over the water was about $299.

Upon arriving, the attendant at the covered entrance asked for our name while we waited in the car. Inside, they couldn't find our reservation by name, but they found it after I provided our reservation number. We were asked if we needed help with our bags, given a paper parking pass for our dashboard (free parking), and received directions to our respective parking lot (it's based on what building your room is in). Parking was easy. We secured an uncovered spot just behind the hotel.

Checking in was also easy. The front desk attendants spoke English, gave us a coupon for 500 yen off in-room massage, a coupon for a free gift at the t galleria Godiva store, two breakfast tickets, and two room keys. The room keys are a little more substantial than some state-side keys and they are particular about you returning them (just keep in mind).

After riding one of two quick elevators to the eighth floor, we exited out onto an open-air entrance to our room. Upon entering our room, we were instructed by a sign to insert one of our room keys into a slot on the wall. You must keep a room key in the slot if you want to be able to operate the lights. Also, in a closer by the door were umbrellas, a shoe horn, and four sets of house shoes.

Down the hallway, there was a separate bedroom with a closet, drying rack, separate HVAC split unit with remote control, two twin beds, bedside table, light, and flashlight. This room could be closed off with a sliding door and sliding windows that looked into the main room.

Next: the restroom. The shower and bath tub were in a separate glass enclosed space where the entire room could get wet. There was a stool and bucket and a clothesline. On the wall, large bottles of shampoo, body wash, and conditioner were mounted. At the sink, was a stool to sit on, a basket on the floor to hold your toiletries bag, liquid hand soap, four-person toothbrush holder, a jewelry holder, and lots of free toiletries. They included two folding hair brushes, cotton swabs and pads, bath scrubber cloths, headbands, shower cap, four different colored toothbrushes with toothpaste, razors with Schick shaving cream, and face cleansing and moisturizing products. The toilet was in a separate room with a bidet and decent toilet paper.

In the kitchen, there was an Nespresso pod machine, hot water maker, small fridge and freezer, four water bottles, two stove-top burners with a fan, recycling bin, a sink, and storage.

Next to the kitchen was a small dining table with four chairs. The living room furniture was a little odd. It looked more like outdoor patio furniture. There was a flat-screen TV, room service menu, and notepad and paper.

The balcony had two chairs and a table. While you can see the ocean from your balcony, you should note that the hotel is not right on the beach. You have to cross the main road to get to the beach.

Next to the living room were two more twin beds, more storage, a bedside table and light, and flashlight. Each bed had a pair of 3-quarter sleeve shirt and pants to be worn as pajamas.

One neat aspect of the room was that you could "order" lots of free items to use during your stay. Like pillows! There was a whole menu of different kind of pillows you could try out for free (and buy if you like). You could also rent things like coolers, hammocks, face massagers, roombas, video game consoles, rice cookers, baby furniture, foot baths, board games, kids books, and more! You could even rent a telescope!

We also used the spa for a couples massage. It was nice, but I've had better massages for cheaper.

For breakfast, you could have unlimited water, juices, coffee, or hot chocolate, cereal, miso soup, clam chowder, fruit, yogurt. You could order waffles, french toast, and a few other Asian items. The french toast was good (served with whipped cream and syrup), served with salad, and french fries. A few of the dishes were plastic which was a little surprising. We read the latest Stars and Stripes while eating by the pool (which is not open year-round, by the way).

Overall, while this hotel was nice, but nothing really wowed me and I don't think it was worth the price. Some of the exterior was rusted or needed re-painting and I didn't feel the hotel really went above and beyond for $299/night.

Room Tip: Corner suite had a good view of the ocean.
  • Stayed: February 2018, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank foxegurl266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 25 January 2018

I found myself staying here on a recent business trip to Okinawa. The room was pleasantly large, overlooking the shoreline. Having the little kitchenette was excellent, even though I didn't need it for much more than making a cup of tea. The bath/shower was huge and well appointed and the vanity area was also very functional.

The bed was large, firm and comfortable; no complaints.

All in all I was very comfortable here. I almost wish I could have stayed longer!

  • Stayed: December 2017, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Banda-in-Japan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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