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Reviewed 4 October 2014

This is the best hotel we stayed at on this trip so far, both in terms of amenities and value. The rooms are elegantly finished with wood inlay, indirect lighting, nice window coverings, flat screen TVs, phones, and above average bedding. Everything works and the rooms are clean.

The hotel is named for the 20 or so palm trees that grow on the grounds (in some cases through the buildings!) and provide welcome and ample shade. There is a pretty courtyard with a nice swimming pool. The local San Jose area is quiet and clean but still only a 10 minutes tricycle ride from the hotel to the Tuguegarao town center.

The owners of the place, Bob and Baby, spent time in the United States, speak very good English. They are very friendly, and are meticulous about the care and upkeep of the hotel. The staff are extremely helpful, friendly and always available. The hotel is very popular because of the reasons cited above however it was peaceful and not crowded when we stayed there off season.

The best rooms are 103 and 104 which are large family rooms with refrigerators, direct access to the pool and an off season rate around 2500 pesos.

Room Tip: Rooms 103, 104 have direct pool access and refrigerators.
  • Stayed: October 2014, traveled as a couple
    • Value
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4  Thank Rick_HSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 June 2014

I loved Las Palmas. My room was quite large and well designed. The bed was extremely comfortable. Downstairs away from the guest rooms was a big outdoor pool, dining area in an open court yard, and small upstairs balcony. I appreciated the fact that the guest rooms were away from the dining area to keep them quiet for siestas. I greatly enjoyed the open dining area which is accompanied with free wifi. The restaurant opened early every day to accommodate my jet lag to serve coffee and the staff was very polite and personable. The food was amazing. Breakfast was my favorite meals and should not be missed. Definitely check out the Loganisa and fried egg with rice! Upstairs above the dining area was a balcony to hang out with my cousins, drink watermelon, mango or other shakes and listen to popular music. We hung out there till about midnight every night. The circumstances of my most recent visit to Tuguegarao were bitter sweet but I will say that the staff at Las Palmas were empathetic and helped out in every way they knew how to. The location of the hotel is well placed and away from the more metro areas of the town. It is surrounded around beautiful views and very close to local tourist spots, Callou Caves and the Pinacanauan River.

  • Stayed: April 2014, traveled with family
    • Value
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1  Thank Marisella A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 May 2014

My mother passed away on Easter Sunday last April 2014. I was the only direct family member in town so I had to arrange almost everything including lodging, transportation and meals for a large number of family members coming in from around the globe. I can tell you right now that no other hotel in Tuguegarao could have been more perfect in both hospitality and service. Las Palmas gave us a home away from home with their very comfortable family style setting. The whole family gathered around a huge patio/out door dining by the pool area or by an open court yard. Food was excellent with a huge array of Filipino cuisine and some international selections from breakfast to dinner. We ate most of our meals together as a FAMILY and enjoyed our reunion. Dining is Filipino provincial style hospitality with no pretense of being aristocratic. It was
always a delight to kick back and relax just sharing this very comfortable hotel. Over all I would recommend this hotel to over most of the hotels in the city.

Room Tip: Rooms on the east side will be cooler. Personal transportation preferred or rental cars available at the hotel.
  • Stayed: April 2014, traveled with family
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4  Thank Anthony A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 April 2014

One thing going for this hotel is that it is quiet & away from the hustle & bustle of the city. It's location in a residential part of town which is a fairly long, dusty & unlit walk from town, makes it inconvenient for the traveler without his own vehicle to explore the town centre or to patronise the town's restaurants. This hotel's F&B serves adequate but uninspired cuisine & the dining area is located in a dimly lit open/unscreened patio. Knives are not part of the cutlery & a special request has to be made for one. The overall design of the hotel is pretty quirky, obviously an amateurish do-it yourself project: the front desk is located in the back, away from most rooms; closet space in the rooms is very tight; risers on the stairs to the 2nd & 3rd floors are not all evenly spaced, with bannisters below waist level; facilities are not at all handicap-friendly; fire escapes, if any, are not marked; rooms facing west can be very warm in the afternoons; the room I occupied had a narrow & tight T&B, & surprise, surprise, had another totally superfluous comfort room with a toilet & tiny sink. Water pressure is weak & the hotel could certainly use a water-softener for it's very hard & highly mineralised water. Wi-fi is free but available only in the open patio-dining area. The hotel & F&B staff could certainly use a lot more training. Overall: provincial, but not charmingly so.

Room Tip: Avoid west facing rooms unless the heavy curtains are installed.
  • Stayed: April 2014, traveled with family
    • Value
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2  Thank Carlos D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 April 2014 via mobile

Stayed here with my husband and his brothers. And we all loved it! Except for the wifi - the only one working was the one closest to the check-in counter!

The rooms ARE HUGE! VERY SPACIOUS! And nicely designed too, with class and sophistication. I say we got more than what we paid for! :)

Service was good but the servers were a bit "lost" sometimes, consistency wasn't their strongest point.

Food was good, breakfast though isn't free for everybody. Check first before ordering.

They have a bar so you could get some drinks before calling it a night, they close at midnight.

They have a pool! :) which is also open to the public for a fee.

Prices range from 2000-2500 per room per night. Not bad at all. :)

Stayed: April 2014, traveled as a couple
2  Thank KCA_20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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