I loved Las Palmas. My room was quite large and well designed. The bed was extremely comfortable. Downstairs away from the guest rooms was a big outdoor pool, dining area in an open court yard, and small upstairs balcony. I appreciated the fact that the guest rooms were away from the dining area to keep them quiet for siestas. I greatly enjoyed the open dining area which is accompanied with free wifi. The restaurant opened early every day to accommodate my jet lag to serve coffee and the staff was very polite and personable. The food was amazing. Breakfast was my favorite meals and should not be missed. Definitely check out the Loganisa and fried egg with rice! Upstairs above the dining area was a balcony to hang out with my cousins, drink watermelon, mango or other shakes and listen to popular music. We hung out there till about midnight every night. The circumstances of my most recent visit to Tuguegarao were bitter sweet but I will say that the staff at Las Palmas were empathetic and helped out in every way they knew how to. The location of the hotel is well placed and away from the more metro areas of the town. It is surrounded around beautiful views and very close to local tourist spots, Callou Caves and the Pinacanauan River.

My mother passed away on Easter Sunday last April 2014. I was the only direct family member in town so I had to arrange almost everything including lodging, transportation and meals for a large number of family members coming in from around the globe. I can tell you right now that no other hotel in Tuguegarao could have been more perfect in both hospitality and service. Las Palmas gave us a home away from home with their very comfortable family style setting. The whole family gathered around a huge patio/out door dining by the pool area or by an open court yard. Food was excellent with a huge array of Filipino cuisine and some international selections from breakfast to dinner. We ate most of our meals together as a FAMILY and enjoyed our reunion. Dining is Filipino provincial style hospitality with no pretense of being aristocratic. It was
always a delight to kick back and relax just sharing this very comfortable hotel. Over all I would recommend this hotel to over most of the hotels in the city.

One thing going for this hotel is that it is quiet & away from the hustle & bustle of the city. It's location in a residential part of town which is a fairly long, dusty & unlit walk from town, makes it inconvenient for the traveler without his own vehicle to explore the town centre or to patronise the town's restaurants. This hotel's F&B serves adequate but uninspired cuisine & the dining area is located in a dimly lit open/unscreened patio. Knives are not part of the cutlery & a special request has to be made for one. The overall design of the hotel is pretty quirky, obviously an amateurish do-it yourself project: the front desk is located in the back, away from most rooms; closet space in the rooms is very tight; risers on the stairs to the 2nd & 3rd floors are not all evenly spaced, with bannisters below waist level; facilities are not at all handicap-friendly; fire escapes, if any, are not marked; rooms facing west can be very warm in the afternoons; the room I occupied had a narrow & tight T&B, & surprise, surprise, had another totally superfluous comfort room with a toilet & tiny sink. Water pressure is weak & the hotel could certainly use a water-softener for it's very hard & highly mineralised water. Wi-fi is free but available only in the open patio-dining area. The hotel & F&B staff could certainly use a lot more training. Overall: provincial, but not charmingly so.