My mother passed away on Easter Sunday last April 2014. I was the only direct family member in town so I had to arrange almost everything including lodging, transportation and meals for a large number of family members coming in from around the globe. I can tell you right now that no other hotel in Tuguegarao could have been more perfect in both hospitality and service. Las Palmas gave us a home away from home with their very comfortable family style setting. The whole family gathered around a huge patio/out door dining by the pool area or by an open court yard. Food was excellent with a huge array of Filipino cuisine and some international selections from breakfast to dinner. We ate most of our meals together as a FAMILY and enjoyed our reunion. Dining is Filipino provincial style hospitality with no pretense of being aristocratic. It was
always a delight to kick back and relax just sharing this very comfortable hotel. Over all I would recommend this hotel to over most of the hotels in the city.

One thing going for this hotel is that it is quiet & away from the hustle & bustle of the city. It's location in a residential part of town which is a fairly long, dusty & unlit walk from town, makes it inconvenient for the traveler without his own vehicle to explore the town centre or to patronise the town's restaurants. This hotel's F&B serves adequate but uninspired cuisine & the dining area is located in a dimly lit open/unscreened patio. Knives are not part of the cutlery & a special request has to be made for one. The overall design of the hotel is pretty quirky, obviously an amateurish do-it yourself project: the front desk is located in the back, away from most rooms; closet space in the rooms is very tight; risers on the stairs to the 2nd & 3rd floors are not all evenly spaced, with bannisters below waist level; facilities are not at all handicap-friendly; fire escapes, if any, are not marked; rooms facing west can be very warm in the afternoons; the room I occupied had a narrow & tight T&B, & surprise, surprise, had another totally superfluous comfort room with a toilet & tiny sink. Water pressure is weak & the hotel could certainly use a water-softener for it's very hard & highly mineralised water. Wi-fi is free but available only in the open patio-dining area. The hotel & F&B staff could certainly use a lot more training. Overall: provincial, but not charmingly so.

Stayed here with my husband and his brothers. And we all loved it! Except for the wifi - the only one working was the one closest to the check-in counter!

The rooms ARE HUGE! VERY SPACIOUS! And nicely designed too, with class and sophistication. I say we got more than what we paid for! :)

Service was good but the servers were a bit "lost" sometimes, consistency wasn't their strongest point.

Food was good, breakfast though isn't free for everybody. Check first before ordering.

They have a bar so you could get some drinks before calling it a night, they close at midnight.

They have a pool! :) which is also open to the public for a fee.

Prices range from 2000-2500 per room per night. Not bad at all. :)