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Armando H
Milan, Italy

Heaven in Switzerland / Luzern

5.0 of 5 bubblesReviewed Oct 22, 2024
Perfect in every aspect. We had the pleasure of staying 5 nights, the location is great as the bus station is crossing the street and you'll take 15 minutes approximately to Lucern. Beds are great, restaurant is amazing but the customer service is incredible as you are greeted by the family that owns the property directly. My mom and I were enchanted during our visit. We will return without a doubt. Unforgettable trip!
Date of stay: October 2024
Room Tip: Best sure to ask for a scooter during your visit!
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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      Reviews (181)
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      Traveler rating
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      All reviews bread breakfast was excellent yogurt great place to stay sleep quality bus stop just outside the hotel small balcony car restaurant switzerland mountains cheese
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      1 - 6 of 181 reviews
      Reviewed July 23, 2024

      This is a real gem. I took a single room, although I was travelling with a friend. It was hands-down the best single bedroom I have ever been in. And I will go as far as to say it’s one of the best hotels for its price that I have been in, in Switzerland.

      A great view of pilatus, A nice quiet location with plenty of easy parking, outstanding friendly service. Very accessible to Luzern and surroundings.
      We ate in the restaurant. Good food, excellent wine.
      In addition, the breakfast was superb and catered for Continental, British and American tastes. With the biggest range of choice that I have ever seen.
      All the staff were very welcoming and informative and friendly and made me feel very welcome. They could speak several languages.
      The bedrooms are outstandingly clean and the single bed was a very nice size. There is a fridge in the room, so you can keep your food and drink cool if you so choose to. You are provided with some complimentary water and coffee capsules with an excellent coffee machine. I was very grateful for the air-conditioning System which kept me cool on a very hot summers night.

      This is really an outstanding hotel. The only small thing that I can see is that there is rather a large step from the shower to the bathroom floor which might be a little difficult for elderly people. But they might have other rooms with less of a step - just enquire if you are not so light on your feet. Other than that, it’s fabulous. I wouldn’t hesitate to stay there again

      Date of stay: July 2024
      • Trip type: Traveled with friends
        • Value
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      Thank Amanda E
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed July 9, 2024

      The wonderful hotel is a small family owned hotel. The staff is very courteous and helpful. Great location right across from the bus stop. The food is the restaurant was EXCELLENT. We ate there both nights. Beautiful views of the mountains. Nice breakfast included. We highly recommend the hotel and the restaurant.

      Room tip: Great place to stay. Restaurant is excellent. Bus stop to go to Lucern is across the street. Great views of the mountains.
      Date of stay: May 2024
      • Trip type: Traveled as a couple
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        • Cleanliness
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      Thank mycorgi
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed June 4, 2024

      We stayed at Hotel Felmis for 3 nights in May. Wonderful people, wonderful food, wonderful location. The owners and staff were very friendly and helpful, staff spoke good English for us and always wore a smile. Our room was cozy and had a sitting area with 2 chairs that overlooked Mt. Pilatus. Breakfast was included in the room charge and had a good selection of hot and cold foods. The hotel is right across from a bus stop so it was easy to get into Lucerne. Best of all was the hotel restaurant. The menu was incredibly varied and the food was super. We would come back here in a heartbeat.

      Date of stay: May 2024
      • Trip type: Traveled as a couple
        • Value
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      Thank tfinnphd
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed December 26, 2023

      We had a comfortable stay at Hotel Felmis. The room we stayed in was small but comfortable and had the very best air conditioner of all the hotels we stayed in during our vacation. We enjoyed the comfortable outdoor patio and the large complimentary breakfast during our stay there. The location of the hotel is right beside the bus stop, and it only takes about 10 minutes via the bus to get to Lucerne. Just overall a pleasant stay.

      Room tip: The rooms here are small, but the hotel overall is cozy.
      Date of stay: August 2023
      • Trip type: Traveled as a couple
        • Value
        • Location
        • Service
      Thank kikomo28
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed September 2, 2023

      Apparently recently renovated. Immaculate. Knowledgeable management. Great restaurant. A real find. A short cab ride out of town. Manager gave us great advice on the Mt. Pilatus excursion which was a highlight of our Swiss visit.

      Date of stay: August 2023
      • Trip type: Traveled with friends
        • Value
        • Location
        • Service
      Thank Harold G
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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