After so much disruptions and changes trying to organise a summer holiday we decided to try and have 4 nights away a the start of the kids mid term break. My wife had booked Cornwall but due to the rule of 6 being different in England to Wales it would have meant that we all could not have met up as kids are included in rule of 6 in England, so my wife phoned to see if the booking could be changed. There was no problem what so ever a short chat on the phone and it was all sorted. Before we arrived if you wanted to use swimming pool you had to book it Before we arrived we were sent information on what accommodation we had and where it was and a week previous we were told what time to check in. We arrived between 2pm and 3pm and were met at the gate and given our instructions. We arrived at mobile home and door was sealed as informed. The accmmodation was spotless and covid cleaned. We had booked swimming andwe went off to the swimming pool. The Entertainment area is all setup to be covid safe. Arrows, sanitiser and NHS check in and very well covid trained staff. Later that night we went to the entertainment and again we had to book. There were different slots at night 5pm and 7.45pm. Again all staff following covid procedures and...After so much disruptions and changes trying to organise a summer holiday we decided to try and have 4 nights away a the start of the kids mid term break. My wife had booked Cornwall but due to the rule of 6 being different in England to Wales it would have meant that we all could not have met up as kids are included in rule of 6 in England, so my wife phoned to see if the booking could be changed. There was no problem what so ever a short chat on the phone and it was all sorted. Before we arrived if you wanted to use swimming pool you had to book it Before we arrived we were sent information on what accommodation we had and where it was and a week previous we were told what time to check in. We arrived between 2pm and 3pm and were met at the gate and given our instructions. We arrived at mobile home and door was sealed as informed. The accmmodation was spotless and covid cleaned. We had booked swimming andwe went off to the swimming pool. The Entertainment area is all setup to be covid safe. Arrows, sanitiser and NHS check in and very well covid trained staff. Later that night we went to the entertainment and again we had to book. There were different slots at night 5pm and 7.45pm. Again all staff following covid procedures and ensuring guests did the same. In between sessions of entertainment all tables and chairs that were used we all sanitised before next use. Too avoid to much contact for staff and guests you booked all activities using the app and ordered and paid for food and drink using app as well. The app worked okay when you had a good signal. But if you were away from the complex the signal was very hit and miss if you wanted to book activities or entertainment. Also I had a problem, when I went to order drinks and pay for them the app wouldn't accept my card so my wife had to pay. Apart from that problem we had a very enjoyable holiday with friendly helpful staff in a very safe and clean environment. The park has a woodland area that leads to the beach we went when the tide was in so we just had a small area to stand on, but we went back later in the day and we had a lovely beach to walk on and the kids to play on. At low tide you could walk the short distance to New Quay. After 4 days we went home relaxed and happy after our 4 night break.More
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