Location of hotel is total different as it is in your information in hotel voucher .
According google map the distance from Bilbao centre to the hotel is 5,5 km and in the fact it is 24,6 km !! This is totally misleading information to the customer.
That is why we were forced to change the hotel after two nights beside four nights, to the hotel, which tells the truth.
Now, if Gala hotels is straightforward, you will pay back two nights to me.
Breakfast was totally pour to compare our next hotel same price.
This was our first experience of Gala hotels, and was it the last one, it depends on you !!More