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All reviews rooms are small train station min walk bed was comfortable convenient location golden gai exit lines luggage tokyo mcdonalds convenience pillows escalator kabukicho
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Reviewed August 6, 2019 via mobile

Amazing location right next to line E on the metro with food and coffee restaurants all around. Easy to walk to Shinjuku centre from here too.

Really lovely hotel with friendly staff - clean, tidy, comfortable. Breakfast is delicious with Japanese and more westernised options. I’d happily stay here again. Good value for money.

Date of stay: August 2019
Trip type: Traveled with friends
4  Thank MrsMermaid12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
srhsj, マネージャー at Sotetsu Fresa Inn Higashi Shinjuku, responded to this reviewResponded August 7, 2019

Thank you for staying this time.
I am very happy that the customer was comfortable.
Our staff are also looking forward to meeting you again.
Good luck···

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2019 via mobile

This hotel was in a prime location - right next to the subway, within walking distance to the Samurai Museum, Godzilla Statue, Piss Alley and Golden Gai. Rooms are very small... as to be expected in Japan. Rooms could be cleaner however, there was dust on the light switches and the board above the bed was dusty. Our room needed a good clean! Good location wise though.

Date of stay: July 2019
Trip type: Traveled as a couple
1  Thank Emma-LeighSen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
srhsj, フロント オフィス マネージャー at Sotetsu Fresa Inn Higashi Shinjuku, responded to this reviewResponded August 1, 2019

Thank you for staying with us.
We appreciate your review and thank you for sharing your experiences here.
We will try to improve our service and cleanliness more and more,
thank you for pointing out.
We are looking forward to serving you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2019 via mobile

Located just next to a metro line. And is within walking distance to Shinjuku station where u could find numerous shopping mall, food establishment, n not forgetting the JR lines. Room is kinda small if u compare to hotels of other countries, but for Tokyo standard, it is consider big. N best part, it does come with a bathtub. M very satisfied with most thing, except on the security concern. During the stay, I requested for an access card as I had lost one of them. I accidentally given the front desk officer a wrong room number. She did not verify the room number with the name I provided to her and issued me with the wrong room key. Although partly is my fault for given the wrong info, but would appreciate if she could do a verification check prior to issuing the key card.

Date of stay: July 2019
Trip type: Traveled with friends
1  Thank JeffGui
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
srhsj, front desk at Sotetsu Fresa Inn Higashi Shinjuku, responded to this reviewResponded July 30, 2019

Thank you for staying with us.
We appreciate your favorable review and valuable opinion.
We are looking forward to serving you again!

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Reviewed July 27, 2019 via mobile

地點於東新宿站A二出口左轉1分鐘都不用就到了。感覺幾高級,大堂幾舒服,有電腦給住客使用,房間經濟實惠,也可以打開兩個行李。

床就一般,雙人床略嫌有點細,有點軟。花灑水很足夠,沐浴露用dhc,幾好用。

八月份HKd 850一晚,東京來說還可以吧。

Very convenient! A2 exit turn left then u can see it. It’s clear , not very big but still can open two luggage.

Date of stay: July 2019
Trip type: Traveled as a couple
2  Thank Alisylaam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
srhsj, front desk at Sotetsu Fresa Inn Higashi Shinjuku, responded to this reviewResponded July 28, 2019

Thank you for staying with us.
We appreciate your favorable review.
We are looking forward to serving you again!

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Reviewed July 25, 2019 via mobile

The hotel is right next to Hiashi-Shinjuku station (Not Shinjuku-but walking distance without big bags). Left luggage service is available until the 2pm check-in time. Friendly staff. Very small room but everything we needed was there, clean, and well laid out. Breakfast served in the restaurant next door. Good food. A good economy hotel.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank Andy_E_PADI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
srhsj, front desk at Sotetsu Fresa Inn Higashi Shinjuku, responded to this reviewResponded July 26, 2019

Thank you for staying with us.
We appreciate your favorable review.
We are glad that you have spend good time in our hotel.
We are looking forward to seeing you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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