I had the standard Tonkotsu with egg which was rich and delicious. There was a short line at 7 PM but it went quickly. The staff was very friendly and helpful, especially one of the staff who spoke English well. The ticket vending machine also has pictures and some English. The staff will ask what hardness you want to have your noodles so I recommend looking that up online. Overall the experience was great and it didn't feel rushed like it can at some ramen places.