When I got to the hotel I was told that I could not check in until after 5 PM, even though my reservation states that check in time is 2 P.M. When I asked why, the desk clerk told me that checkout is at 12 and they are busy and have many rooms to clean not enough staff, so they need extra time. I asked him how the hotel's problem became my problem, but he refused to answer me or give me a room. Luckily, I did not include breakfast with my reservation because I noticed the sign in the lobby which said that the buffet was very busy so patrons should be prepared to wait.
There was no offer of tea or any other little gesture of hospitality. Not even an apology. It felt like traveling to Poland 25 years ago. The room was large, but the bed uncomfortable.More
- Free Wifi