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Reviews (225)
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All reviewssofa bedworld tradeyamanote linehaneda airportpyjamas providedgenerous sized roomsjapanese eateriesthis hotel has a great locationtriple roomtokyo towerfamily roommonorail stationrecently stayed at this hotelquiet streetzojo ji templetrouser pressbig suitcases
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Reviewed 5 October 2017 via mobile

This trip was really nice the hotel was excellent the service the breakfast buffet was a great start and the selection was awesome we enjoyed it ! The hotel is close to the trains and to shopping areas and food is nearby also I will go here again

Stayed: September 2017, traveled with family
Thank Lizpia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
フロント担当, Front:Arisa Susato at Hotel Mystays Premier Hamamatsucho, responded to this reviewResponded 9 October 2017

Dear our guest

Thank you for staying with us at HOTEL MYSTAYS PREMIER Hamamatsucho.
Also thank you for taking your time out of your busy schedule to write to us.

We all members here very happy to here that you had a really good one in TOKYO during stay here.Also regarding brekfast buffet was good for you,it would be feel so happy for the restaurant staff or sheff.With your kindly words,We will try to our best and prepare more to welcome our guest for servise,quality and knowledge.

We hope you come to Japan again,we are looking forward to meeting you.
Please take care.

Thank you
Best wishes.

HOTEL MYSTAYS PREMIER Hamamatsucho
Front:Arisa Susato

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 September 2017 via mobile

First time in Japan...booked very late and hence paid premium rates for both the flight and this hotel. We are a very large group scattered between 2 or 3 hotels. This is a 3 to 4 star hotel but if it were 3 star, it is excellent value. Small boutique like and the family room is quite spacious with the double bed on a platform...Japanese style. There are lots of good restaurants in the vicinity and a good choice of ramen eateries.

Stayed: September 2017, traveled with family
1  Thank Carapipi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
フロント担当, front staff:Arisa Susato at Hotel Mystays Premier Hamamatsucho, responded to this reviewResponded 29 September 2017

Dear our guest
Thank you for choosing and staying with us at HOTEL MYSTAYS PREMIER Hamamatsucho.We all members in this HOTEL hope you had a wonderful trip in Japan first time.We are happy you sounds you stayed a room which was bed on platform like Japanese style and hope you like it.

This HOTEL is located business area,so you have might difficult to find restaurant to eat but there are a lot of ''IZAKAYA'' is a type of informal Japanese gastropub. They are casual places for after-work drinking.Hope you had experience like that.

If you have chance to come TOKYO,we are looking forward to seeing you here again.

Thank you
Best regards

HOTEL MYSTAYS PREMIER Hamamatsucho Front:Arisa Susato

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Reviewed 26 August 2017

Stayed here July 26th - 27th (so you can thank the staff) after flight.
Excellent room and excellent service.
Local and overseas staff very attentive but discreet in restaurant. Breakfast excellent.
Reception very helpful when my wife felt unwell and we were able to stay in our room until she recovered. This really saved the day as we have a long onward journey in Japan.
I really can't fault this place - excellent location too if you are coming in from Haneda.
Thank you to all the staff. We will be back!

  • Stayed: July 2017, traveled with family
    • Value
    • Location
    • Service
Thank charlesinkent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
フロント担当, frontstaff at Hotel Mystays Premier Hamamatsucho, responded to this reviewResponded 29 August 2017

Dear Mr/Ms. Charlesinkent
Thank you so much for staying at HOTEL MYSTAYS PREMIER HAMAMATSUCHO.

We are very relievd to hear that you enjoyed your room, our location, and our service experience.

The compliments from guests is encouraging for us.
We’ll make further efforts in providing better service.

Lastly, we also sincerely appreciate you for reviwering with us.
We are looking forward to seeing you again.
Thank you

Best Regards

HOTEL MYSTAYS PREMIER HAMAMATSUCHO
Frontdesk:Tanimizu

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Reviewed 12 August 2017

We recently stayed at this hotel with our 4 children. The hotel was clean, comfortable and the staff were helpful. Close to Hamamatsucho station where you can access the JR Yamanote line which is perfect for tourists and also close to Daimon station. There are also many convenience stores in the area which is handy. The room was a little tight for a family of 6 but was still manageable and served its purpose. Would definitely stay here again.

  • Stayed: July 2017, traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank izzyg8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
フロント担当, Front staff:Arisa Susato at Hotel Mystays Premier Hamamatsucho, responded to this reviewResponded 14 August 2017

Dear guest

Thank you for choosing and staying with us at HOTEL MYSTAYS PREMIER Hamamatsucho.We hope you had a nice stay in TOKYO with your family also everybody felt comfortable in here.

Yes,as you say you might feel tight with 6 person we are sorry for a little bit unconvinienced about that.Also guests might feel tightly depends how many person in with,how many beds in there or room type because all rooms is same size.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon.We are looking forward to it.

Sincerely,

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Reviewed 29 July 2017

The rooms are fairly large for Tokyo. Three can sleep comfortably. The rooms are new/renovated and the beds are very comfortable. The pyjamas provided are super. I tried to buy one to take home, but they would not let me. The hotel is 5-10 minutes from Hamamatsucho train station, where you can use your Japan Rail Pass to ride on the Yamanote line. Overall very positive experience.

Stayed: June 2017
1  Thank SlushyDragonX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
フロント担当, Front Staff:Arisa Susato at Hotel Mystays Premier Hamamatsucho, responded to this reviewResponded 12 August 2017

Dear guest
Thank you for choosing here and staying with us at HOTEL MYSTAYS PREMIER Hamamatsucho.We are very glad to hear that you felt comfortable with our hotel's room.
We also prepare different type of room that is like twins with 140cm(Westearn style) one dubble bed room with 180cm( Japanese stayle). If you have a chance to come we would like you to stay varerious rooms.

As you say there are Subway station Daimon and JR station Hamamatsucho.
We hope you have been to many places to see in TOKYO during you were here and experienced a lots of japanese culture.

Thank you for writing here for us,We sincerely hope to welcome you again at our hotel.

Thank you
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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