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4 - 9 of 84 reviews
Reviewed November 20, 2018

Cheap hotel close to airport that close you can see the bottom of a plane when they go to land, reception was friendly and helpful however most other staff couldn't be bothered. room was dirty and bathroom stunk really bad and had loads of ants. roof smoking area was full on old sinks and even a bathtub. only stayed as stuck for the night however wold not go back again

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank James B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 6, 2018 via mobile

This hotel is pretty basic, the room was quite large, and did the job. The bathroom didn’t look super nice, however the shower was one of the best showers (water pressure) I’ve had in the hotels I’ve stayed at in south east Asia. There is a free airport and ferry terminal shuttle, both pick up and drop off. On the same road is a Jollibee restaurant, and it’s easy to get a tricycle on the street outside the hotel. The breakfast was pretty simple, you get one or two meat options that change each day and then fruit, drink choices. They can bring it to your room or you can have it downstairs. There’s no lift but they did carry our bags up the stairs for us. They were also happy for us to check out an hour later free of charge which was lovely. The hotel has a pool as well, looked clean but didn’t use it. This is cheap accommodation, and you get what you pay for. But it was more than enough for us, especially if you’re out exploring during the day and mainly need somewhere to sleep.

Date of stay: August 2018
Trip type: Traveled with friends
1  Thank ErinD2249
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 17, 2018

Stayed here for a night due to the cancellation of our flight. It's very near to the airport. Rooms are stylish and clean. We had a room on the third floor and they had no elevator. It was quite a hassle especially when your luggage is very heavy. They serve complimentary breakfast, and it's delicious!

Date of stay: June 2018
Trip type: Traveled with family
Thank Pearlie L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 16, 2018

Arabella Suites not only is a run down hotel that is much below expectations, its service also leaves a lot to be desired ---- and am being very nice about it. The photos from its website looks great. But in reality, the rooms are dark and damp. Cabinets are dirty. When we checked in, the bedsheets are dirty and spotty. Aircon was not working --- very hot. But nothing prepared us for the bathroom where the rusty and half-falling-off knobs and shower heads risks one contracting tetanus if skin gets scratched.

It was so bad we had to ask for a change in rooms. The aircon was slightly better, but this this the shower head again was not working. One has to hold the shower knob to ensure water comes out of the shower head. Imagine doing that throughout the shower.

The place is so bad, your girlfriend may just leave you or your wife ask for divorce for booking such a run down place.

Good luck!

Date of stay: July 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
1  Thank Nathan C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 31, 2017

The biggest knock against this hotel is its location. It was very near to the airport. A plus on your stay - out door pool and free airport transfer. Dim room light doesn't complement, vibe is not too good!

Date of stay: July 2017
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
1  Thank RunninKaray-a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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