We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Waste of Money and Time”
Review of Sanrio Puroland

Sanrio Puroland
Ranked #1 of 25 things to do in Tama
Attraction details
Suffolk, United Kingdom
Level 6 Contributor
269 reviews
135 attraction reviews
common_n_attraction_reviews_1bd8 194 helpful votes
“Waste of Money and Time”
Reviewed June 5, 2013

Let me preface by saying that the staff and employees are all very nice and helpful. Even more, a few of them speak English to help get by as well. Now, for the shows, they are strictly in Japanese. Really all this park is a bunch of shows, only 1 or 2 very young child rides. The whole experience is just way overrated and overpriced from the entrance ticket, to the food to the gift shop. I understand that it is Japan, therefore things are generally more expensive, but there are better things to do if you have a limited amount of time, such as Tama Zoo or Fuji Q. Overall I would not recommend this to anybody.

Visited September 2012
Helpful?
3 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

399 reviews from our community

Visitor rating
    114
    167
    72
    30
    16
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
London, UK
Level 4 Contributor
29 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
“Disappointing”
Reviewed May 31, 2013 via mobile

This was the most disappointing thing I've ever experienced in Japan. We paid ¥5400 (about £35 /$50) for 2 adults+1 child - luckily we got a discount ticket beforehand so check their website or local papers first otherwise you will end up paying double this.

Unfortunately this is just the entrance fee to the building where you can meet a couple of characters for photos and watch a couple of free shows. All other attractions/shows are extra so we would have had to pay a further ¥4000 (about £25/$40) for a pass to see all of them. Otherwise you can pay a smaller amount for each one you want to do.

The place itself isn't that big so we opted to do just a couple of attractions and left. Although it was quite odd and amusing watching grown adults with no children singing and clapping along to Hello Kitty songs, we had a better time in the nearby shopping mall afterwards. We were staying with family not that far from here and this isn't that close to the centre of Tokyo so I would not recommend going out of your way for this

Visited May 2013
Helpful?
8 Thank nowonmai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 4 Contributor
27 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
“Motherland for fans”
Reviewed April 20, 2013 via mobile

It is ok to pay for the admission tix without passport. The passport allows u to watch a couple of live shows and take a character boat ride which is more for kids.
I suggest that you decide when you get in cuz they allow u to buy passes to the places that admission tix do not allow.

The characters do come out for photo taking.
Most of the shows will end at 430pm cuz it closes at 5pm.

On the walk from train station to puroland, u will see Daiso (100yen shop) on your left. It's a must go!! Amazingly huge place.
When u leave puroland, u will see a shopping mall with Starbucks before turning right to walk to train station. Go to that shopping mall's Uniqlo, super huge!
There's also a spectacles shop opposite Uniqlo. Very cheap!

Visited April 2013
Helpful?
6 Thank Lolligoespop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
49 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 94 helpful votes
“Land of Hello Kitty and Sanrio fanatics.”
Reviewed April 15, 2013

This place is great for kids and Sanrio fans. All four of us are adults but we went there because my cousin is a great Hello Kitty fan. We enjoyed taking photos with the Sanrio characters. I would recommend this place for Sanrio and Hello Kitty fanatics otherwise, it actually takes quite a few hours to travel to and fro to Tama Centre.
Kitty Land was closed when were there so that was a little disappointing.

Tips:
**Get the package from Keio Subway line. It works out to be much cheaper with return tickets and entrance fee and available for purchase from the ticketing machines for ¥4000.
http://www.keio.co.jp/english/riding/discount.html

** Direction to get there is found on Puroland website.
http://www.puroland.co.jp/english/access.html

Visited April 2013
Helpful?
8 Thank Ratpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippines
Level 5 Contributor
50 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
“Visit if you have extra time and money”
Reviewed April 3, 2013

Sanrio Puroland is a small theme park that can easily be covered in half a day. It only has one ride - a boat ride similar to It's a Small World in Disneyland that lasts for about 10 minutes and features the different Sanrio characters. The concept of the Hello Kitty house is similar to Mickey or Minnie's house in Disney, and features Kitty's bathroom, bedroom, living room and dining room.
At the back of the house, guests can line up to have their photo taken with Hello Kitty. Note that only 1 photo from 1 camera is allowed per group/person. If you want another shot, you need to line up again. Other characters, however, frequently roam around near the entrance, and there is no limit to the number of pictures you can take with them.

There are several shows running throughout the day, each with a different theme - fairy, superhero, oz, etc. and are being played in different theaters. They are in Japanese so if you do not understand the language, it might end up boring you unless you are a young child who can be easily fascinated by just seeing big stuffed characters walking around.

We got a passport ticket in order to have access to all the shows and rides. However, even with the passport ticket, you still have to pay extra for pictures, for souvenir badges, for other games and rides at the Game Center etc. and they do not come cheap. It might have been better if we just got the basic admission and just paid for the attractions we actually liked to see. As mentioned before, since the shows were all in Japanese, we ended up watching just one show.

If you have extra time and money to spend, it's still a nice way to spend half a day because it something that is unique to Japan. Although geared for younger kids and Sanrio fans, a visit to Hello Kitty land is something you won't be able to experience anywhere else in the world.

Other tips:
- To get to Puroland by train, take the Keio line (different from the Keio NEW line) from Shinjuku station and alight at the Keio Tama Center. Note that the Japanese know this as K-O, not K-yo.
- Keio is a railway company different from the JR railway and Tokyo/ Toei Metro companies.
- Train tickets purchased from the station can be used on any train going to Keio Tama Center, but the Special Express train takes the shortest time since it has less stops.
- A package consisting of round trip train tickets and a passport ticket to Sanrio Puroland is available for purchase from the ticketing machines for ¥4000. It comes out cheaper than buying your tickets separately.
- Children less than 3 years old can enter Puroland for free.
- Weekdays have less people so queue time is shorter.
- Most of the items sold in the gift shops are also available in other Sanrio stores found in Japan.

Visited April 2013
Helpful?
18 Thank docajc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Sanrio Puroland also viewed

Hino, Tokyo Prefecture
Inagi, Tokyo Prefecture
 
Kawasaki, Kanagawa Prefecture
Tachikawa, Tokyo Prefecture
 

Been to Sanrio Puroland? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing