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Reviewed April 6, 2018

This hotel was near a 7 eleven, an English restaurant, lots of small businesses. Clean, comfortable and safe area. About a 10 minute stroll to station with shopping mall. Trains to Tokyo central, Umo and Chou lines. Only 2 decent coffee shops in area, one nearest escalators to station was best. Bathroom was a big step up from bedroom floor but had more room than most stayed at. Breakfast was very good for such a small area. Restaurant not great for evening meal, go down to the English steakhouse. Staff very good, gave excellent directions to nearby places. Lots of maps in English.

Room tip: Rooms on the entrance near revolving doors are quiete. Those above the restaurant. Must be near ambulance as heard sirens often, very loud.
Date of stay: April 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
Thank Sandra S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
真也 千, reception yabe at HOTEL MYSTAYS Tachikawa, responded to this reviewResponded April 11, 2018

Dear Guest,

Thank you for the great review of our hotel! We are very grateful for your kind comments. We are so glad to hear that you have had a comfortable stay at our hotel. As you say, the hotel is about a 7-minute walk from the nearest JR tachikawa station.You can use the Chuo Line and the Ome Line to the center of Tokyo and the Nambu Line to Yokohama. There are many convenience stores and eateries in the surroundings, and it is possible to give a simple map at the front desk.Thank you for your compliments about the staff.Every staff member at our hotel will strive to provide good service to our guests.We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

HOTEL MYSTAYS tachikawa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2017

Had stayed in this hotel in April 2017. This hotel was arranged by Webjet Exclusive and the size of room was small (not sufficient space for two large suitcases). The location was far from Tokyo Central, about 1 hour drive west of Shinjuku and about 30 minutes on train from Shinjuku. So everyday we lost time on commuting alone!

Room tip: No comment
Date of stay: April 2017
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank hueylaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded May 18, 2017

Dear Guest,

Thank you very much for sharing your comments regarding your stay at HOTEL MYSTAYS Tachikawa.
However, we are very sorry that we could not provide you satisfied stay.
Our Standard double rooms have 14 square meter, and our Standard or Hollywood Twin rooms have 20 square meter.
If you tried our Standard double room, please try our Twin room if you have another opportunity to visit Tachikawa. As for our location, it might be a little bit far from central Tokyo, but our room charge is cheaper than central Tokyo area instead.
Your comment is deeply appreciated, and all of our staffs work tirelessly to ensure we can provide a comfortable stay to the best of our abilities.
We sincerely hope you will afford us the opportunity to warmly welcome you back soon.

Sincerely,
Masaya Senda, Manager,
HOTEL MYSTAYS Tachikawa

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Reviewed January 19, 2017

we stayed here during our last journey to Tokyo. it was a good stay. the service are good, the place is clean, the location is pretty near to jr tachikawa hotel. but the room is quite small tho. you can barely walk inside the room if you have big luggage.
but it was a good stay.

Date of stay: December 2016
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank RizkaRie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded January 21, 2017

Thank you very much for choosing HOTEL MYSTAYS Tachikawa.And we appreciate you taking your time writing to us.
We are very glad to hear that you enjoy to stay Tokyo with us.
Words from our guests like yours are such an encouragement to us.
However, we feel sorry that our Standard Double rooms have 13 square meter, and some guests especially who have big luggage feel it is small. But we also appreciate your comment for that.
We hope we can serve you again at our hotel in the future.
HOTEL MYSTAYS Tachikawa Reception

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Reviewed May 11, 2022
Google Translation

Date of stay: May 2022
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ホテルマイステイズ 立川, 支配人 at HOTEL MYSTAYS Tachikawa, responded to this reviewResponded May 11, 2022
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Reviewed February 15, 2021 via mobile
Google Translation

Date of stay: December 2020
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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