We have been to the BBC several times for extended stay (which is unusual) this is a beautiful property, that is serene, relaxing and beautiful. The staff are friendly and helpful. We can't say anything negative and are excited to return! (At 1st we didn't want to review as we didn't want too many to know about this resort, but it is such an amazing experience we had to give an excellent review)More
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Love this place. On arrival the staff were fantastic, we were picked up at the airport and taken straight to the hotel. Check in was completed with the minimum of fuss and we were in our room within minutes, which was appreciated given the flight delays we had experienced.
The room was clean and the size of the bed was unbelievable we almost needed our phone so talk to each other.
The service from the reception staff to the waiting staff to the grounds men was polite and courteous.
And the scenery was magnificent getting up to watch the sunrise across the Bohol Sea was well worth it.
The only improvement in my opinion is a bit more investment in the fitness room.
We will definitely be back next year and will be staying longer.
November 21, 2022
Dear chriscallaghan62,
Greetings from Bohol Beach Club!
Thank you for taking time in sharing your experience with us. We are very happy to know that we were able to provide you with a pleasurable stay. We do our best to ensure that we are able to meet guest expectations and we are delighted with your kind comments. Rest assured that we will continue to aim in providing the best in service and facilities with guest satisfaction in mind through our "Service Straight from the Heart!" We certainly look forward to the day we can welcome you back to your home in Bohol.
Sincerely,
Allan A. Santos
General Manager
I return with my family to celebrate my mothers birthday here and so with my partner. I will not go into details as to what went wrong that made me annoyed during this visit however i wish they had taken notes of all those issues for further improvements. This place has just really so much potential, they just need to work on their processes for a seamless guest experience instead of being so institutionalized on certain aspect of the service. Will i be back? Yes! I will continue to be critical when i am not happy and if i dont feel the value of what i paid..
October 6, 2022
Dear Ecohotelier,
Greetings from Bohol Beach Club!
Thank you for taking time in sharing your thoughts during your return stay with us. We would like to let you know that guests comments are very valuable to us and we take inputs, whether positive or otherwise, seriously. I am concerned that your recent stay was not up to your expectations thus I would personally like to address this. Please send me an email through gm@boholbeachclub.com.ph should you wish to convey your experience further. On the other hand, I do appreciate that you have expressed you intent to return. Rest assured that we will do our best so that your next return will be better than the last.
Sincerely,
Allan A. Santos
General Manager
We were 5 nights in this amazing resort and everything was just PERFECT. Beautiful views of the beach, an amazing reef/sanctuary in where seeing fish just right the hotel Beach, perfect swimming pool, service so nice, food is very good…100% recommended!!!!
October 6, 2022
Dear A1417TOnataliag,
Greetings from Bohol Beach Club!
Thank you for your recent stay with us. We do hope that we were able to meet your expectations. We also express our appreciation for taking time to write about your experience. As guest feedback is important to us, any comment, whether positive or otherwise, is properly discussed and given importance. It is these comments that make us determine where we are doing well and where we need to improve on. Thank you for commenting on our beach, pool and the other amenities that we provide. Rest assured that we will continue to provide the best possible service and facilities at all times in order to achieve guest satisfaction. We do hope to be of service to you once again in the near future.
Yours truly,
Allan A. Santos
General Manager
If you're looking for a getaway with a great balance of fun and relaxation, this is your place! If you want a beach without the hustle and bustle of places like Boracay, this is an ideal spot. The restaurant provides a nice mix of everything - American comfort food, Italian and yes, traditional Filipino favorites.
October 6, 2022
Dear andrewcabilan,
Greetings from Bohol Beach Club!
We would like to express our appreciation for taking time to share your comments with regards to your recent stay with us. We do try our best in providing a peaceful and less crowded option for those who want to stay away from the maddening crowd. Thank you as well for commenting on our food choices. As your comments are very important to us, we do value your opinion and appreciate you noticing our efforts to provide for an ideal and relaxing stay. We look forward to be of service to you in the near future.
Your Bohol Beach Club Family!
Allan A. Santos
General Manager
We stayed a total of 5 days and 4 nights. From the time we booked to the time we arrived then left, service was very friendly, warm and consistent. Every staff we approached or interacted with were always willing to help. Am still amazed how all their staff (front desk, waiters, drivers, gardeners, guards, lifeguards, room boys, dive shop staff and guides) are trained so well, always ready and willing to accommodate your request and to make you feel welcome. This in itself made our stay quite welcoming and comfortable.
The beautiful white sand beach and clear blue azure waters is stunning. As mentioned in other reviews, Dumaluan beach has most likely the best beach on the island. Unlike Alona, which is mostly covered with sea grass, the beach fronting BBC has large white sandy areas where you can swim and lounge during the mornings to early afternoon or while the tide is high. We also dove the house reef which really had not much to see. If you should go diving, skip this site and just go directly to Balicasag island (schooling jacks and lots of marine life).
Facilities are maybe a little older but are quite spartan and very clean. The resort is very well maintained as you could always see staff performing various preventive maintenance work around the grounds. We stayed in a Beachview Suite (507) which had unobstructed views of the garden, palm trees and beach, which allowed us to relax in its large comfortable balcony. The suite was perfect as we woke up every morning with a beautiful view of the beach. Just the perfect spot to have your morning coffee. The resort has a lot of palm trees, plants and green grass adding to its relaxing and beautiful ambiance. It is in a sprawling beachfront property with wide open spaces so that it never felt crowded despite the many guests. It was always very peaceful and nice to be able to hear the palm trees sway in the wind. Their outdoor massage was also an excellent way to end the day.
Food choice and quality was a 3 star at best, but it was acceptable considering the reasonable prices and 5-star quality service and beautiful ocean views. The breakfast was not very exciting in terms of food selection and got a bit monotonous. This could certainly do with some improvement. We had a few meals in South Palms resort, which is right beside BBC and food choices and quality was much better. Prices were also competitive.
Our overall experience at the Bohol Beach Club was extremely good. Not only do we highly recommend it to others, but we would definitely be coming back again. Kudos to Management and all staff. Thank you for a great stay and experience BBC!
Dear paragon0418,
Greetings from Bohol Beach Club!
Thank you very much for taking time to write about your recent experience with us. We are very much appreciative that you have expressed your satisfaction with the way we have provided service to you during your stay. We do take steps to ensure that we are able to achieve guest satisfaction and your detailed narrative lets us know that we are doing things right. I do have to say that Bol-anons are innately kind, courteous and well-mannered thus they are easily able to provide genuine Filipino hospitality, without effort. We are very lucky to have them complete our TEAM.
One of our objectives is to ensure that the resort does not get too crowded, even during high occupancy. Now more than ever, space is essential for all of us that is why we take effort to ensure that at any given time, the resort does not get packed by observing carrying capacity guidelines. We likewise want to keep our surroundings as green and natural as possible in order that guests can enjoy time away from the concrete jungle. We do acknowledge that for diving, our house reefs’ corals have suffered damage due to typhoon Odette that hit our island last December though aside from the remaining corals and few fishes, we have been lucky to have regular spottings of whale sharks and other creatures that cross the area. Definitely, Balicasag remains to be the best dive spot here with Pamilacan a close second. With regards to your experience with our food, I do thank you for raising this up as we would like to make sure that we are able to make the necessary changes and improvements, whenever needed. As we do take continued steps to further enhance our offerings, you can be assured that improvements will be made.
Thank you once again as we anticipate your return in the near future. We certainly look forward to welcome you back to your home in Bohol!
Sincerely,
Allan A. Santos
General Manager
