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All reviews tonkatsu restaurant shopping mall great price excellent location jr station great hotel connectivity toothpaste english japan
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Reviewed 22 March 2018 via mobile

Linked directly to the Yamagata station as well as to S Pal shopping mall so there is no hassle in movements irregardless the weather. Nearby famous food places as well as bus station which brings you to many places of interest such as Zao Onsen the second oldest onsen in Japan

Date of stay: March 2018
Trip type: Traveled on business
Thank SVRBlackBookAsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_metro_yama, 支配人 at Hotel Metropolitan Yamagata, responded to this reviewResponded 4 April 2018

Thank you very much for staying at Hotel Metropolitan Yamagata this time.
Thank you again for your continued contribution during the busy schedule.
Have you enjoyed sightseeing in Yamagata?
We are waiting for all of our staff to come again.
Accommodation manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 January 2018 via mobile

The only hotel in Yamagata city that is attached to the JR station with connectivity to other places in Japan whether by rail or bus.
The plusses:
- all the toiletries provided; toothbrush, toothpaste, shaver, shampoo, conditioner, etc......
- spacious room by Japan standard.
- good sound insulation against train traffic below the hotel.
- adjacent to department store and eateries.

The improvement required:
- better English communication for front desk staffs.
- more choices for breakfast; currently only can choose between Japanese and American.

Overall experience is good and I fully recommend this hotel if you are in Yamagata!

Date of stay: January 2018
Trip type: Traveled with family
Thank chinkeeleung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_metro_yama, 支配人 at Hotel Metropolitan Yamagata, responded to this reviewResponded 4 January 2018

Thank you for staying with us this time.
I am pleased that you have been comfortable.
Thank you for the praise.
To the front staff again to study English conversation, so that we can guide you to the customer firmly
I will do.
We will consider to increase the type of breakfast.
looking forward to seeing you coming again.

Accommodation manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 October 2017 via mobile

This hotel is very convenient because of the connecting to the station .
And it’s clean and comfortable in the room.
What I felt good was a derive ticket.
I used it at the bar in the first floor and I drunk two expensive beers and had nuts. I only paid a thousand yen.

Date of stay: October 2017
Trip type: Traveled on business
Thank desaes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_metro_yama, お客様担当マネージャー at Hotel Metropolitan Yamagata, responded to this reviewResponded 8 November 2017

Dear,desaes

Thank you for your comment and we are happy that you enjoyed your stay at Hotel Metropolitan Yamagata.
Great to hear that you liked our hotel accomodations,location and service ticket of the bar.
We all appreciate your kind comments about our hotel.
It will be a real plesure to welcome you back very soon and again thank you for your feedback.

Kind Regards,

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Reviewed 24 September 2017

Room was clean. Staff friendly and very helpful. Breakfast was ok... pedestrian but efficient.

Location was great at the train station. Within easy reach of many things in town. View of the city is excellent from this hotel.

Date of stay: September 2017
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Kelvin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_metro_yama, お客様担当マネージャー at Hotel Metropolitan Yamagata, responded to this reviewResponded 8 November 2017

Dear,Kelvin T

Thank you for staying with us.
We would like to thank you so much for taking the time to send us your valuable feedback about your experience at Hotel Metropolitan Yamagata.
Great to hear that you liked our locaton,acomodation and staff.
Again,we appriciate your feedback and we look forward to welcoming you back soon.

Kind Regards,

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Reviewed 21 June 2017 via mobile

We stayed for five nights in the hotel right above the train station. The rooms were large, clean and had every appointment. The breakfasts were interesting with many little dishes of Japanese specialties. The lunch buffet was very good, too. The hotel sits right next to a several story shopping mall with a variety of restaurants and cafes not to mention the basement floor of gift goodies including dried grasshoppers.

Date of stay: June 2017
Trip type: Traveled on business
Thank shostenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel_metro_yama, お客様担当マネージャー at Hotel Metropolitan Yamagata, responded to this reviewResponded 23 June 2017

Dear shostenson,

First of all we would like to thank you so much for taking the time to send us your valuable feedback about your experience at Hotel Metropolitan Yamagata.
Your feedback is so much appreciated and nothing make us happier than such a great review.
Thank you again for your time and we look forward to welcome you back.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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