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KC Hillcrest Hotel and Golf Club
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Reviews (11)
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1 - 6 of 11 reviews
Reviewed January 2, 2017

I stayed there for almost a month and paid through Asiatravel when booking has been made. I checked out 2 days earlier but I did not get any refund. Below is their bloody policy:

Cancellations / Amendments
Notification of cancellation must reach us at least 1 working day(s) (not including non-working days and Public Holiday) before your check-in date, to avoid a 100% penalty charge of your entire stay.
This same penalty charge is also applicable if you do not turn up as reserved or shorten your stay while in hotel.

It's not fair but anyway it is not the money but the image and of the hotel to the travellers.

Too noisy aircon, too noisy refrigerator, leaking sink, water coming out from the covered floor drain, hard mattress, flooded from the sliding door at the veranda when it rains. There is no telephone in the room so in case of emergency, badluck! The next door was bloody annoying, slammed the door when getting in and out and was smoking but they don't care. I requested a better room (which I doubt they would have) and they said no more available but I didn't see too much guests everyday! Rooms are old and not properly maintained.

Another bad thing is they did not trust guest like me. I already got room charge of over Php2000 so they won't allowed me to have room charge anymore. What a joke and a crop policy. I paid them over Php90,000 upfront when I did the booking and now they will not trust me??!!

I should stay there for another month because of my extended work but NO WAY!
So if I rate this hotel from 1 to 10, I will give them 2.

  • Stayed: December 2016, traveled on business
    • Location
    • Rooms
    • Service
Thank astigharveyhowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2016

This hotel is great and highly recommended. If you are a golfer, this is the place for you or even if you just want to relax and enjoy the day. The hotel staff are very friendly and hospitable and will go an extra mile to make your stay an enjoyable one. For golf enthusiast, this is a must try.

  • Stayed: December 2016, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Asiatravel.com
2  Thank rh_dejesus915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2016 via mobile

The only problem with this hotel is that the management cant handle well the customer .. very poor customer service ..seems like they dont know about wat they are doin .hope the owner knows this .. ,..The room smell horrible too..

Stayed: September 2016, traveled with family
4  Thank Keano E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2016

A poster in the Lift/ Elevator says that UNESCO accordingly stated that this is one of the places to visit before you die. A bold claim and completely false. We booked this place to stay in for a friend's wedding. We commuted via Bus and arrived really late in the evening. It was a 3 minute walk from the Drop-off, it was really dark and creepy. They did not have room service at night considering its location is really far from any restaurant. If you ask the receptionists they would simply point you to the Stores by the road. They don't have a car service to take you anywhere, they simply assume that everyone comes in their own car. The Ad says it comes with a Buffet Breakfast but it didn't. It was simply one disappointment to another. The Room was really Huge though, the veranda unkept, The A/C was leaking, the toilets/ bath and bathtub are stained. The reception area, function room and dining area were not airconditioned or atleast had enough fans to cool guests. The only good thing I can commend them for is their kind and considerate receptionists for providing us a room to change in after the wedding since we've already checked out.

Room Tip: Wifi is only available at the Lobby. Very poor network and wifi signal in the area.
  • Stayed: June 2016, traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Aya C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2016 via mobile

We booked this hotel for a golfing weekend and were disappointed on the actual standard compared to the grossly exagarated claims by the web booking page. The hotel is something from the movie "the shinning" where freaky calls come through in the middle of the night despite the phone is not functioning, it is like coming back to a 30yr old abandoned facility from the jurassic park movie. The airconditioning is somewhat like dated from a russian mining crushing plant thats makes you wonder if your gonna leave with an intact hearing not to mention keeping you awake all night. If you would like to stay on a real life set on a walking dead movie, this is the place for you. The place generaly had problem with the sewage system that stink around the whole room even worst having to sleep with disgusted rusted floors and walls! The facilities is on life support. Friendly advice- make thorough research and read reviews first before booking. And please note, public transpo is difficult. Unfortunately upon check out its like dealing with un-organized crew being oblivious on what is provided in the room as we are ask how much we had consume at the mini bar which was empty the very beginning to the whole time of the stay.
On a positive note, whole staff are very friendly and accomodating, we enjoyed the course for playing golf its something worth a try to visit for affordable day of golfing.

Stayed: April 2016
7  Thank Lovielyn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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