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The Brook Resorts & Spa
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Reviews (186)
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All reviewspagoda pointjacuzzi villaswimming pooltree housegarden viewsmall streaminside resortwithout feelingindoor games facilityspend an eveningtown lifebusiness meetstay was extremely comfortablehelpful attitudeshuttle courtpremium villaserene atmosphere
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24 - 29 of 186 reviews
Reviewed 2 weeks ago via mobile

I did visit this place with a group of 11 people.... Even though we were more in number. The staffs were very quick and organized in getting our rooms done... Ambience for the brooks is crazy... One visiting there will fall in love with the ambience.... The rooms are very well maintained, only drawback is lack of telecom connectivity.....
As a whole this place is a must go

Stayed: April 2018, traveled with friends
Thank nikil t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kathir_19782000, General Manager at The Brook Resorts & Spa, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thanks a lot for selecting The Brook Resorts & Spa for your dining at Yercaud. We are very happy to know that you liked our Tribal Food, service, Restaurant, Play ground, facilities, privacy and peacefulness, friendliness of staffs, location, garden, plantation, nature, children's play area, Recreation room, infrastructure. We are all very encouraged by your feedback. We assure you of our best attention and services always. We look forward to your continued patronage.

With warm Regards,
Always,

K. Kathiravan
GM. 9655500110, 9944149815. 04281-222151,2,3

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Its a relatively new resort but definitely a good one. The rooms are clean and spacious. The facilities are good. It is an ideal resort to be in for a weekend trip to Yercaud. However, the room service needs to be improved.

  • Stayed: March 2018, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Sanmitra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kathir_19782000, General Manager at The Brook Resorts & Spa, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thanks a lot for selecting The Brook Resorts & Spa for your dining at Yercaud. We are very happy to know that you liked our Tribal Food, service, Restaurant, Play ground, facilities, privacy and peacefulness, friendliness of staffs, location, garden, plantation, nature, children's play area, Recreation room, infrastructure. We have carefully made a note of your suggestions on improvements in room service and will implement the same. We are all very encouraged by your feedback. We assure you of our best attention and services always. We look forward to your continued patronage.

With warm Regards,
Always,

K. Kathiravan
GM. 9655500110, 9944149815. 04281-222151,2,3

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

We went for a two nights stay at the resort, after having chosen this over GRT trails; and we came out happy with that decision. We booked the jacuzzi villa, and the property was truly mesmerizing. The villa opened up to a enchanting view of the forest, and the amenities were absolutely amazing. Coupled with a polite and friendly staff, we were privy to a courteous service during our stay. Even during our last day, we had a fantastic checkout experience, would definitely recommend this place to anyone visiting Yercaud, especially for over one night.

Stayed: April 2018, traveled as a couple
Thank Gaurav S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kathir_19782000, General Manager at The Brook Resorts & Spa, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thanks a lot for selecting The Brook Resorts & Spa for your dining at Yercaud. We are very happy to know that you liked our Tribal Food, service, Restaurant, Play ground, facilities, privacy and peacefulness, friendliness of staffs, location, garden, plantation, nature, children's play area, Recreation room, infrastructure. We are all very encouraged by your feedback. We assure you of our best attention and services always. We look forward to your continued patronage.

With warm Regards,
Always,

K. Kathiravan
GM. 9655500110, 9944149815. 04281-222151,2,3

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Nice place in the woods with exceptional service. Kid friendly with good amount of play area. Also got music camp fire. Rooms and Villas were spacious and clean with green scenery view from patio. Shuttle, archery, swimming pool, table tennis, carroms are other things around but plan on to bring your own stuffs. Overall a good stay experience.
As of Apr'2018 they don't accept International cards, hope they do in near future.

Stayed: April 2018, traveled with family
Thank prksm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kathir_19782000, General Manager at The Brook Resorts & Spa, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thanks a lot for selecting The Brook Resorts & Spa for your dining at Yercaud. As you said, our resort was situate in the midst of greenery and nature with serenity. We are very happy to know that you liked our Tribal Food, service, Restaurant, Play ground, facilities, privacy and peacefulness, friendliness of staffs, location, garden, plantation, nature, children's play area, Recreation room, infrastructure. We are all very encouraged by your feedback. We assure you of our best attention and services always. We look forward to your continued patronage.

With warm Regards,
Always,

K. Kathiravan
GM. 9655500110, 9944149815. 04281-222151,2,3

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

We booked 2 rooms there - one is their Jaccuzi room and other one is Tree Top. First will write about Tree Top. Please note this resort has only one Tree Top room and rest all are Jacuzzi or other rooms. Tree top as name suggests is right on the tree above around 30 feet and they have a well structured staircase to reach the room. The tree top room is a small room with a small Bathroom attached. It has 2 small balcony as well. It is good for a couple but if you have a kid then you may find it little conjusted. The room has one double bed and a TV and wifi but no chairs or sofas.The room has no AC and not even fan so if you are going in Summer then ensure you ask them to get the table fan.
The view from the room is not that great if you are thinking that you have a view to some forest. You can just get a feel that you are on a tree but not more than that. However, The staff is very cooperative. My experience was ok but not great. When I checkedin, room phone was not working and I had to request them to fix and they fixed it. WiFi was also the problem in the room. They took 3 hours to arrange table fan. However, we enjoyed the restaurant food. I would rate 3.5 for Tree top for stay, 5 for food, 3.5 for Amenities.

Jaccuzi room was good and spacious. It is like a small independent cottage. It has a separate dedicated place for Jaccuzi tub outside the room. There was some issue with the water flow initially in Jacuzzi but they fixed it later. Kids enjoyed in the Jacuzzi tub.Good for family stay.So I will rate 4.5 for Jacuzzi for stay.

This resort is safe and good for family stay. They also do small camp fire in the evening which is ok but not so great. They have Spa but we did not try. They have a gym and smimming pool which was good. They also have a small play area for kids.

It would have been great experience if Resort people could have checked all the things prior our checkin like Telephone, wifi.

Please note this place have no Airtel mobile signals, so you have to rely on WiFi.Vodafone signals are little better though.

Stayed: March 2018, traveled with family
Thank Rahul V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kathir_19782000, General Manager at The Brook Resorts & Spa, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thanks a lot for selecting The Brook Resorts & Spa for your dining at Yercaud. We are very happy to know that you liked our Tribal Food, service, Restaurant, Play ground, facilities, privacy and peacefulness, friendliness of staffs, location, garden, plantation, nature, children's play area, Recreation room, infrastructure. We have carefully made a note of your suggestions on improvements in Tree Top house and will implement the same. We are all very encouraged by your feedback. We assure you of our best attention and services always. We look forward to your continued patronage.

With warm Regards,
Always,

K. Kathiravan
GM. 9655500110, 9944149815. 04281-222151,2,3

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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