Last week I flew United to Phoenix from Cleveland. This was my first time flying since COVID-19 started. Everyone followed the mask rule and there were no issues there. The flight attendants were present and friendly. They did do a single drink service. They also gave us a bag (upon boarding) with a cookie, pretzels, water, and an antibacterial wipe. The flights were smooth and on time.
For those concerned about social distancing, I would not recommend this airline. My flights were both almost completely full. The middle seats were also occupied. I’m not too concerned about getting Covid, so i didn’t really mind all that much. They did not take our temperatures at the airport or to board The aircraft. I guess it could be potentially dangerous for those at risk of complications from contracting the illness.
But i saw so many horrid reviews, and thought I’d share my perfectly fine experience.

I searched for a direct flight from jax to denver for a meeting. I was expect to leave at 8:15 & arrive at 10:15ish Denver time. I now am flying from jax to Chicago and then Denver. Double the travel time. I only chose united because of the direct flight they offered me no rebate or anything for my inconvenience. Let this be your reason not to fly united. They don't care about there paying customers.

Yikes, pretty bad flight. COVID issues aside with lack of food service, but I saw the cabin crew twice the entire flight. One of the times I asked for a stroopwaffle they gave out, and skipped over me, and the flight attendant angrily told me she would have to go all the way to the back to get it. Umm...it’s a plane, thankfully she didn’t have to journey too far. If you hate your job, time to retire.

United does not block off middle seat so you are shoulder to shoulder and in breathing distance of a stranger. Plane was fully booked and felt very uncomfortable. They give you an option to change the flight for free but its not even the same day... disappointed about their lack of care about their customers... will be er fly with them again because of this

This flight is packed on a Wednesday night. All seats filled- NO SOCIAL distancing at all. I was appalled when I boarded but I had no alternative choice. This is patently un-safe and unacceptable. I will not fly this airline ever again.