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“Just glad we landed on time”
Review of United Airlines


Reviewed 4 April 2018

What can I say? Flying economy on all the major airlines sucks. United particularly galled me by not letting us reserve seat assignments in advance on the outbound flight, so my boyfriend and I ended up 7 rows apart.

One great tip for those flying back from Cancun. Use the airport assistance people (in light blue uniforms) to do the check in on the check in machines, and tip them. We gave our guy $5 and he managed to upgrade us to an exit row for no additional cost back to Newark. Best money we spent on the whole trip!

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    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank MarjieMarjie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,822 - 5,826 of 29,774 reviews

Reviewed 4 April 2018

I have always been satisfied with United and I appreciate competent and courteous personnel on board

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Thank MMarcotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

I take this flight every week, back and forth. Other travelers are warned that there are VERY COMMON long delays on this flight, as the Newark airport get backed up, even in good weather. Do not plan on being on time to Newark for other appointments; you often are 1-3 hours delayed because of air traffic problems. Too bad. The flight crew on United is very nice but this is a scheduling problem at the airport, not United's fault.

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    • In-flight entertainment (WiFi, TV, movies)
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Thank snhandel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

Will never fly this airline again. Employees must hate working there because they all have attitudes and poor customer service approach. Flight crew especially they seem to think its their plane and passengers should be seen and not heard and watch what you say to them or they will throw you off the their plane. Superior attitudes.

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Thank pmlm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

Flight was on time for departure and arrival. We flew from San Francisco to Singapore. Very good service on board. Meal, snack and drinks. Good leg room. Our return flight from Hong Kong to Newark was also as good.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank gincar2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.