We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Mr”
Review of Spirit Airlines


Reviewed 3 weeks ago

Would have been a great experience without the noisy child behind me and the snoring fat guy in front of me

Date of travel: February 2021
Thank dimmyc2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a reviewReviews (21,885)
Traveler rating
Traveler type
Time of year
Language
  • More languages

138 - 142 of 21,885 reviews

Reviewed 3 weeks ago

We travelled to Michigan to baby sit 3 cats that belonged to the daughter of my Girlfriend. We were there for a week. Our return trip was as great as the original trip.

Date of travel: February 2021
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Thank patriciadG113LW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

My son recommended I try Spirit airlines. And admittedly, I was reluctant. But now I'm a new recruit.

Date of travel: February 2021
Thank Trail512326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

My flight was canceled back in December due to staff calling out of work. I sent emails requesting someone to contact me regarding my expenses that I incurred due to the cancelation and no-one has responded to me?

Date of travel: December 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank BeYoutyTravels_04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The website is difficult to navigate and breaks or glitches often. If you want to easily browse flight options forget it, you'll get stuck on dead end pages with no option but to start your search over.
Adding options like cars or hotels only increases this problem and makes booking with them online impossible. Sometimes the total amount displayed gets glitched and shows entirely the wrong amount by hundreds even thousands of dollars!

Trying to use a travel credit from your canceled trip during quarantine? Good luck! The booking system breaks here as well. "Error" message after another when trying to enter reservation codes or update preferences for flight options.

I had to search all over their website to find a phone number to actually book something. When I finally got connected to their reservation department the voice connection kept cutting in and out on their end and dropping the call at least once. They had to have me call back a different number because she couldn't transfer me to the payment department without dropping the call.

When an itinerary adjustment was made, I received an email to accept the changes which turned out to be impossible. The "accept" button in the email takes you back to the broken website, which again gives "error" codes or "itinerary not found" messages. I had to call again!

I will not be booking anything with this airline again.

Date of travel: February 2021
    • Customer service
    • Value for money
Thank dahbullet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
© 2021 TripAdvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Philippines. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.