We had seats to travel today but at 6:20 they cancelled our ticket are gave us seats the next day at 5:45am My wife and i are 80 going to my sisters funeral. The interesting point is all flights we had tickets for al all still going . So because no one at SW could explain the only explanation was someone paid more and we got bumped.
They could nave given us the option to pay more . They have become crooks, Avoid !!

Southwest cancelled my flight 1 hour before departure

Rescheduled trip thru Las Vegas (nowhere near Denver)

Arriving Denver 7 hours late

5 hours in the air for what should have been a 1-1/12 hour fligh

Given C50 boarding passes—had a B10 on the cancelled flight

Really pathetic performance—southwest has been going downhill ever since Herb Kelleher left

Used to prefer SWA over American but not now

I paid extra for my family to be in Business select for this flight to allow my 6 ft 4 inch Husband and 6 ft 1 inch Son some extra leg room. We were position A2, A3, A4 and A5. Between the 10 pre-boarders, their two 'helpers' and 38 people already on the flight from Fort Meyers...The first open seats for our family to sit together was row 11. Complete waste of money, felt SCAMMED!!! What is worse is the announcements before boarding that Upgrades were being sold for $40 per person. I know we paid more than that on our booking.

I took the front row aisle seat on a 6 hour flight from Honolulu to Phoenix on 8/25/22. The flight attendants were welcoming as usual. About 2.5 hours into the trip, a woman came up to notify one of the attendants that her mother needed assistance. The mother had had an accident and one of the flight attendants assisted the daughter in getting her mother to the bathroom at the front of the plane. The attendants provided her with both privacy and cleaning materials and kindly asked patrons to use the bathrooms at the back of the plane. All four flight attendants quickly assembled and devised a plan as to who was going to clean the mother's area of the plane and what needed to happen. Each woman was calm and collected, not one complained and they worked together to restore order. The mother who had the accident needed a change of pants and her daughter indicated that she did not have a spare pair. One of the flight attendants (with short brown hair, approximately 5' 5") quickly opened her own suitcase and offered up a pair of her own pants to the mother in need. She did this without the bat of an eye. A pair of her own clothing that she will never get back. I was amazed. She did it all with a smile on her face. There was another flight attendant who was about 5' 4" with long blonde hair that was particularly positive and kind not only to the patrons, but also the other flight attendants while they handled this matter. I was truly impressed by the compassion and professionalism of these women. Providing a general description in the hopes that this gets to their manager and these women can be applauded.

Southwest was my favorite Airline. I purchased "Want to Get Away' tickets and paid to upgrade my flight to Anytime. I had to cancel my flight and after being on hold for an hour the rep was only able to refund me the amount that I paid for the upgrade not the total fare amount.

When asked to speak to a Manager I was transferred to the Help Desk and nobody ever picked up my call.

This has been a horrible experience. I'll never use them again