We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Always a Great Experience”
Review of Southwest Airlines


Reviewed 4 April 2018

It's always a pleasure traveling on Southwest Airlines, flights are always on time and sometimes we even land earlier than expected! Flight attendants are always friendly and eager to help with anything! Of course it's an added plus that flights are inexpensive and your bags fly free! Thanks Southwest for another great flight!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 242beverlys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (25,486)
Traveler rating
Traveler type
Time of year
Language
  • More languages

5,287 - 5,291 of 25,486 reviews

Reviewed 4 April 2018

A weeknight flight from Texas to California was not a full flight and everyone was pleasant and relaxed.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank mouseangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

Southwest is the way to go. Great fares but also friendly staff. Planes are roomy as well. My flights were on time.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank angellynns813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

I had a last minute job near Cleveland and did not have time to drive down to Midway. I was pleased to find that Southwest had a Milwaukee-Cleveland flight.

My plans typically change last minute and Southwest makes changes for free, when available. They also do not charge for one checked bag, like other airlines. Snacks are always served and one free drink if you pay the small fee to board early (Business Select).

I love Southwest’s service and friendly staff.

Thank OldBob22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

We love that we don't have to pay for luggage and always use this airlines! the only thing I don't like is you have to pay for wifi but if you have games on your phone or unlimited internet on your phone then you should be good for entertainment! Our flight was 4 hours so it would have been nice

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank RisaNutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.