We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quite good flight , small ATR 72-500 plane”
Review of Lao Airlines


Reviewed 2 weeks ago via mobile

A short flight from Hanoi to Luang Prabang, Laos . On time , nice plane , service ok , not great , seats ok . No entertainment, snack and beverages.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
Thank Gidons51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (205)
Traveler rating
Traveler type
Time of year
Language

6 - 10 of 205 reviews

Reviewed 2 weeks ago

A small plane but was on time and a nice quick flight from Laos to Vietnam. Check in and flight was well organised. Recommended

Thank dac55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

We almost always book our own flights online, but this time for who knows what reason, (stupidity, I guess), we decided to book through a travel place that was recommended to us in Siem Reap. Initially, we thought they'd done a great job, offering us better prices than we'd been able to find online with Vietnam Airlines - which was our preference.

They suggested Laos Airlines which had a more convenient schedule and a better price also so we went with that. It was only after we were booked in we went online and saw we could have booked a direct flight instead of going via Pakse which took about twice as long.

The flight itself was fine. Trubo prop planes but all very professional and we didn't crash and die so I guess safe as well. Would fly with them again any time - but definitely go direct next time.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Sputty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

It was a positiv experiance flying with Lao Airlines , there was quite good legroom in
the seat , the crew was pleasent, the served a meal dispate of the short flight time,
and the flight departed and landed on schedule, so we will not hesitate to use this
airline again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank lovingportugal125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

We took 3 different flights with Lao Airlines and they didn't disappoint, one of them was a little delate but no big deal.

The only complaint I had was that you can't really do check in online and you can't chose the seat ahead, and somehow they like to seat people all together, and leave a lot of empty seats, and when you try to seat in the empty seats they are complete helpful.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Sarla T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.